Hildo Van Den Berg Email & Phone Number | I am a customer-focused and vision-driven leader of Customer Success with a demonstrated track record of success in leading all aspects of customer, employee, and business management, from controlling costs and maximising revenues to harnessing team strengths to improve companywide performance. I am highly organised in formulating successful customer experience strategies, improving enterprise account management standards, and driving staff recruitment, training, and development plans. I am well-versed in client engagement, loyalty, and adoption, process improvement, programme management, customer support operations/support with focus on strategic implementation, delivery, and sustainment. I am proficient in leading customer success team on solutions implementation, client satisfaction / retention, data analytics, reporting, documentation, incident/escalation management, and project execution. I have an aptitude to adapt in today’s fast paced environment by building relationships, thinking outside the box, and demonstrating flexibility, an entrepreneurial spirit, and an innovative mindset. I am an engaging and articulate communicator with strong ability to clearly convey complex technical information and propose novel solutions to build consensus with stakeholders, including high-value clients and executive leadership. Possess a strong commitment to team environment dynamics with the ability to contribute expertise in relationship development, active listening, composition, and presentation.

Hildo Van Den Berg

I am a customer-focused and vision-driven leader of Customer Success with a demonstrated track recor...
Netherlands

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Hildo Van Den Berg’s Email hildo.vandenberg@cybereason.com

Hildo Van Den Berg’s Phone Numbers +1 617-951-****

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Hildo Van Den Berg’s Location Netherlands

Hildo Van Den Berg’s Current Industry Customer Success Collective Cybereason

Hildo Van Den Berg’s Prior Industry Mcafee | Uunet | Pioneer Electronics

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Work Experience

Customer Success Collective

Pro Member

2023-09-01 00:00:00 - Present

Cybereason

Director, Customer Success EMEA

2022-06-01 00:00:00 - Present

Mcafee

Sr. Manager Customer Success EMEA

2018-01-01 00:00:00 - 2021-01-01 00:00:00

Uunet

Manager Customer Care

2000-01-01 00:00:00 - 2001-01-01 00:00:00

Pioneer Electronics

Coordinator Service Stations

1990-01-01 00:00:00 - 1997-01-01 00:00:00

Skills

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Languages

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FAQ About Hildo Van Den Berg

Hildo Van Den Berg is located at
Netherlands

Hildo Van Den Berg is a I am a customer-focused and vision-driven leader of Customer Success with a demonstrated track record of success in leading all aspects of customer, employee, and business management, from controlling costs and maximising revenues to harnessing team strengths to improve companywide performance. I am highly organised in formulating successful customer experience strategies, improving enterprise account management standards, and driving staff recruitment, training, and development plans. I am well-versed in client engagement, loyalty, and adoption, process improvement, programme management, customer support operations/support with focus on strategic implementation, delivery, and sustainment. I am proficient in leading customer success team on solutions implementation, client satisfaction / retention, data analytics, reporting, documentation, incident/escalation management, and project execution. I have an aptitude to adapt in today’s fast paced environment by building relationships, thinking outside the box, and demonstrating flexibility, an entrepreneurial spirit, and an innovative mindset. I am an engaging and articulate communicator with strong ability to clearly convey complex technical information and propose novel solutions to build consensus with stakeholders, including high-value clients and executive leadership. Possess a strong commitment to team environment dynamics with the ability to contribute expertise in relationship development, active listening, composition, and presentation.