Hilary Hizzie Email & Phone Number | Wireless Business Solutions Feb 2014 – Present ( 10 months)Johannesburg Area, South Africa • Dealing with escalated iBurst wireless customer queries from the contact centre • Core Network Monitoring, testing and 1st line fault finding( Troubleshooting) • Packet loss testing of network switches (switches) • Logging of network faults for commercial clients with upstream providers • Dealing with escalated 1st line issues from resellers (MTN Business, VOX Data pro, and Vodacom support. • Dispatching of technicians to clients and problematic sites on the network • Logging of network notifications to inform clients if there are any outages to be expected • Providing telephonic support to Digi-net clients. August 2011 – February 2014 Bryanston, JHB, South Africa • Dealing with Broadband solutions • Internet Troubleshooting • Logging faults to the network engineers using appropriate systems and keeping track on it • Calling customers to confirm if fault is resolved or to do equipment checks/fault diagnostics • Assist in internet network connection, dealing with system faults (PC fault) • Setting/creating internet connections and dealing with TCP/IP issues • Providing assistance in setting up modems (wired and wireless connection).

Hilary Hizzie

Wireless Business Solutions Feb 2014 – Present ( 10 months)Johannesburg Area, South Africa • Dealing...
Johannesburg, Johannesburg, South Africa

*50 free lookup(s) per month.

Hilary Hizzie’s Phone Numbers

Get HILARY’s Phone Number (For Free)

Social Media

Hilary Hizzie’s Location Johannesburg, Johannesburg, South Africa

Hilary Hizzie’s Current Industry iBurst

Hilary Hizzie’s Prior Industry iBurst (Pty) Ltd

Find accurate emails & phone numbers for over 700M professionals.

NOC Operator

2014-02-01 00:00:00 - Present

Technical support technician

2011-10-01 00:00:00 - 2014-02-01 00:00:00

No Skills Available

No Languages Available

Hilary Hizzie is a Wireless Business Solutions Feb 2014 – Present ( 10 months)Johannesburg Area, South Africa • Dealing with escalated iBurst wireless customer queries from the contact centre • Core Network Monitoring, testing and 1st line fault finding( Troubleshooting) • Packet loss testing of network switches (switches) • Logging of network faults for commercial clients with upstream providers • Dealing with escalated 1st line issues from resellers (MTN Business, VOX Data pro, and Vodacom support. • Dispatching of technicians to clients and problematic sites on the network • Logging of network notifications to inform clients if there are any outages to be expected • Providing telephonic support to Digi-net clients. August 2011 – February 2014 Bryanston, JHB, South Africa • Dealing with Broadband solutions • Internet Troubleshooting • Logging faults to the network engineers using appropriate systems and keeping track on it • Calling customers to confirm if fault is resolved or to do equipment checks/fault diagnostics • Assist in internet network connection, dealing with system faults (PC fault) • Setting/creating internet connections and dealing with TCP/IP issues • Providing assistance in setting up modems (wired and wireless connection).