Heng Email & Phone Number | • Experienced technical writing leader with over 15 years of experience developing high-quality documentation for business and developer products. • Skilled at constructing and mentoring documentation teams, establishing efficient content workflows, and implementing standards and guidelines. • Passionate about producing clear, understandable technical content and coaching junior writers. • Innovative at pioneering new tools and processes to enhance information discoverability. • Excellent at collaborating with cross-functional teams and advocating the importance of quality technical writing and documentation.

Heng

• Experienced technical writing leader with over 15 years of experience developing high-quality docu...
China

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Heng ’s Email heng@zuora.com

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Heng ’s Location China

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Documentation Lead

2022-03-01 00:00:00 - Present

Content Strategist / Technical Writer

2021-01-01 00:00:00 - 2022-02-01 00:00:00

Principal Technical Writer

2020-05-01 00:00:00 - 2021-01-01 00:00:00

Senior Technical Writer

2015-12-01 00:00:00 - 2018-11-01 00:00:00

Technical Writer

2013-08-01 00:00:00 - 2015-12-01 00:00:00

Senior Technical Writer

2010-12-01 00:00:00 - 2013-05-01 00:00:00

Information Developer

2006-09-01 00:00:00 - 2010-12-01 00:00:00

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Heng is a • Experienced technical writing leader with over 15 years of experience developing high-quality documentation for business and developer products. • Skilled at constructing and mentoring documentation teams, establishing efficient content workflows, and implementing standards and guidelines. • Passionate about producing clear, understandable technical content and coaching junior writers. • Innovative at pioneering new tools and processes to enhance information discoverability. • Excellent at collaborating with cross-functional teams and advocating the importance of quality technical writing and documentation.