Helen Robinson Email & Phone Number | 5 years Procurement operations experience, working in R2P and vendor management. 18 years Quality Assurance experience in call centre and BPO - including training and coaching to improve performance and assist in reaching SLA/targets. Specialties: Coaching Soft Skills and identifying areas for improvement in call handling. Assisting in develpment and implementation of Continuous Improvement plans/Go for Green action plans.

Helen Robinson

5 years Procurement operations experience, working in R2P and vendor management. 18 years Quality A...
Sheffield, England, United Kingdom

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Helen Robinson’s Email helen@hpe.com

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Helen Robinson’s Location Sheffield, England, United Kingdom

Helen Robinson’s Current Industry Hsbc Hp Enterprise Services

Helen Robinson’s Prior Industry

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Service Excellence Manager

Present

Sourcing Manager

2023-11-01 00:00:00 - Present

Quality Assurance

2007-06-01 00:00:00 - Present

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Helen Robinson is a 5 years Procurement operations experience, working in R2P and vendor management. 18 years Quality Assurance experience in call centre and BPO - including training and coaching to improve performance and assist in reaching SLA/targets. Specialties: Coaching Soft Skills and identifying areas for improvement in call handling. Assisting in develpment and implementation of Continuous Improvement plans/Go for Green action plans.