Heather Stallard Email & Phone Number | Passionate about customers and working in tech. 👩‍💻🚀 I work to help capture customer and employee feedback in the moment to drive positive change throughout organizations at Upland Rant and Rave. As a Customer Success Manager, I'm responsible for partnering with corporate clients to help their people get the most out of our platform and programmes, acting as the voice of the user as we develop our product and offering continuously. Strategic thinker, a facilitator that has helped internal and external stakeholders understand their common objectives and assisted them in planning how to achieve these objectives. A positive and natural people person that builds lasting relationships, both internally and externally. Effective communicator able to simplify processes with the aim to reach solutions in a timely fashion. Strong customer service background with over 10 years of experience having transitioned from hospitality operational and strategic leadership to a leading SAAS business. Skilled in contact centre set up and Management, Customer focused strategy, Customer Insights, Customer support. Strong MA business degree, management focused in Marketing, Psychology, and strategic Business Management.

Heather Stallard

Passionate about customers and working in tech. 👩‍💻🚀 I work to help capture customer and employe...
United Kingdom

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Heather Stallard’s Email heathers@nandos.co.uk

Heather Stallard’s Phone Numbers +44 161 624 ****

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Heather Stallard’s Location United Kingdom

Heather Stallard’s Current Industry Upland Rant And Rave

Heather Stallard’s Prior Industry Nandos Uk And Ire | John Lewis And Partners | Boots

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Senior Customer Success Manager

2023-03-01 00:00:00 - Present

Customer Experience Manager

2015-01-01 00:00:00 - 2020-12-01 00:00:00

Manager

2010-01-01 00:00:00 - 2012-01-01 00:00:00

Manager

2006-05-01 00:00:00 - 2010-12-01 00:00:00

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Heather Stallard is a Passionate about customers and working in tech. 👩‍💻🚀 I work to help capture customer and employee feedback in the moment to drive positive change throughout organizations at Upland Rant and Rave. As a Customer Success Manager, I'm responsible for partnering with corporate clients to help their people get the most out of our platform and programmes, acting as the voice of the user as we develop our product and offering continuously. Strategic thinker, a facilitator that has helped internal and external stakeholders understand their common objectives and assisted them in planning how to achieve these objectives. A positive and natural people person that builds lasting relationships, both internally and externally. Effective communicator able to simplify processes with the aim to reach solutions in a timely fashion. Strong customer service background with over 10 years of experience having transitioned from hospitality operational and strategic leadership to a leading SAAS business. Skilled in contact centre set up and Management, Customer focused strategy, Customer Insights, Customer support. Strong MA business degree, management focused in Marketing, Psychology, and strategic Business Management.