Heather Desurvire Email & Phone Number | ******User Experience! UX! User in the Center! Analyzing! Insight into Actionable Results!****** Expert in Player Experience: passionate, transforming, and diplomatic. I am made to be in this field of Game user research! My team and I optimize your player experience to make a more successful game" Committed to transforming UX, a proven professional with 100+ games (~50AAA) & 200+ Web & Mobile Apps We ensure your game or digital product becomes as successful as possible by ensuring the player's experience is highly: enjoyable, accessible, engaging, usable, delightful, immersive, and fun! Here are some Fortune 100/500 companies I’v worked with: Microsoft, LucasArts (Star Wars, Indy), Electronic Arts (Lord of the Rings, CnC), Yahoo, THQ (Full Spectrum Warrior, Tak, Dawn of War, Cars, Wall-E and many other titles), Disney (Cars Online,Pirates), Sega (Medieval,Universe At War). Fandango, Citibank, Symantec, the department of Defense, Activision, and Saas software at Velocify. We have a large toolbox of user research tools, but most importantly we are able to create ad hoc methods based on good research design, to meet a product teams needs in budget and on time. Here’s a sample of some of the qualitative & quantitative methods: User Testing, Online Remote Testing, Focus Groups, Analytics, Heuristic Evaluations, Surveys, Ethnographic/Field Studies, Voice of Customer, NPS Process, and many more. I as the principal, have published in prestigious conferences such as the ACM Special Interest Group CHI (Computer Human Interaction) and (INTERACT) on UX playability and usability. I am also a published chapter author in Usability Inspection Methods, ed: J. Neilsen, and Game Evaluation Methods, 1st edition and 2nd edition, all 3 available on Amazon. www.userbehavioristics.com We ensure your customers are having the best user experience, the company and teams’ needs are met, which help ensure your digital product and game's success.

Heather Desurvire

******User Experience! UX! User in the Center! Analyzing! Insight into Actionable Results!****** Ex...
Encinitas, Encinitas, United States

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Heather Desurvire’s Email hdesurvire@usc.edu

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Heather Desurvire’s Location Encinitas, Encinitas, United States

Heather Desurvire’s Current Industry University Of Southern California User Research Behavioristics

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Work Experience

University Of Southern California

Faculty School of Cinematic Arts - Interactive Media and Games Department

2009-01-01 00:00:00 - Present

User Research Behavioristics

Principal+Founder User Behavioristics:Delivering UX+PX intel for Products, Games, Mobile, Software

2000-01-01 00:00:00 - Present

Google

Lead Equity and Inclusion UXR Platforms & Ecosystems

2021-07-01 00:00:00 - 2023-10-01 00:00:00

Visionary Vr

Director User Experience

2015-10-01 00:00:00 - 2016-10-01 00:00:00

Velocify

Sr UX Research & NPS Program Manager

2013-01-01 00:00:00 - 2015-01-01 00:00:00

Myspace

UX User Research Consultant

2010-01-01 00:00:00 - 2010-01-01 00:00:00

Lucasarts

Usability UX Game Usability and Research Consultant

2000-01-01 00:00:00 - 2008-01-01 00:00:00

Electronic Arts

UX Usability/Game Usability Consultant

2000-01-01 00:00:00 - 2008-01-01 00:00:00

Sega Of America

UX Usability and Playabiltiy Specialist

2004-01-01 00:00:00 - 2007-01-01 00:00:00

Microsoft

Usability and UX Consultant

2001-01-01 00:00:00 - 2004-01-01 00:00:00

Citibank

UX and User Research Specialist

2000-01-01 00:00:00 - 2000-01-01 00:00:00

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FAQ About Heather Desurvire

Heather Desurvire is located at
Encinitas, Encinitas, United States

Heather Desurvire is a ******User Experience! UX! User in the Center! Analyzing! Insight into Actionable Results!****** Expert in Player Experience: passionate, transforming, and diplomatic. I am made to be in this field of Game user research! My team and I optimize your player experience to make a more successful game" Committed to transforming UX, a proven professional with 100+ games (~50AAA) & 200+ Web & Mobile Apps We ensure your game or digital product becomes as successful as possible by ensuring the player's experience is highly: enjoyable, accessible, engaging, usable, delightful, immersive, and fun! Here are some Fortune 100/500 companies I’v worked with: Microsoft, LucasArts (Star Wars, Indy), Electronic Arts (Lord of the Rings, CnC), Yahoo, THQ (Full Spectrum Warrior, Tak, Dawn of War, Cars, Wall-E and many other titles), Disney (Cars Online,Pirates), Sega (Medieval,Universe At War). Fandango, Citibank, Symantec, the department of Defense, Activision, and Saas software at Velocify. We have a large toolbox of user research tools, but most importantly we are able to create ad hoc methods based on good research design, to meet a product teams needs in budget and on time. Here’s a sample of some of the qualitative & quantitative methods: User Testing, Online Remote Testing, Focus Groups, Analytics, Heuristic Evaluations, Surveys, Ethnographic/Field Studies, Voice of Customer, NPS Process, and many more. I as the principal, have published in prestigious conferences such as the ACM Special Interest Group CHI (Computer Human Interaction) and (INTERACT) on UX playability and usability. I am also a published chapter author in Usability Inspection Methods, ed: J. Neilsen, and Game Evaluation Methods, 1st edition and 2nd edition, all 3 available on Amazon. www.userbehavioristics.com We ensure your customers are having the best user experience, the company and teams’ needs are met, which help ensure your digital product and game's success.

Heather Desurvire currently works in the University Of Southern California | User Research Behavioristics |

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Heather Desurvire has prior
experience in the following industries:
Google | Visionary Vr | Velocify | Myspace | Lucasarts | Electronic Arts | Sega Of America | Microsoft | Citibank

Heather Desurvire has the following professional experience:
University Of Southern California | User Research Behavioristics | Google | Visionary Vr | Velocify | Myspace | Lucasarts | Electronic Arts | Sega Of America | Microsoft | Citibank