Harshita Banka Email & Phone Number | With 13+ years of experience, I have a proven track record of delivering impactful results by leading small & large X-FX teams. I excel in post-sales / customer success domains & product-led/omnichannel customer experiences, particularly in high-growth product fields that boost adoption, retention, and growth. I have authored an e-book on Product-Led Growth strategies. I collaborate with leaders in Product, Marketing, CX, and CS across B2B and B2C best-in-class companies of all sizes, implementing strategies centered around Product-Led Growth (PLG), Customer Experience (CX), and Digital-led strategies. I am a results-driven professional with deep expertise in VoC, DCustomer Success & Digital CX, scaling businesses, leadership & team management, driving end-to-end user journeys, strategic thinking, and execution orientation by bridging the gap between business and technology. I possess excellent executive communication skills, enabling me to articulate complex ideas and strategies to stakeholders at all levels. I bring a wealth of knowledge to any organization seeking a well-rounded professional who can deliver results with my experience that extends across multiple disciplines, including Customer Success, Product/Program Management, and Financial Audit. I have worked in multiple fields ranging from Product Analytics, In-Product User Journeys, LegalTech, FinTech, Accounts, Finance, and Data Center Operations, to Supply Chain.

Harshita Banka

With 13+ years of experience, I have a proven track record of delivering impactful results by leadin...
Palo Alto, California, United States

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Harshita Banka’s Email hbanka@gainsight.com

Harshita Banka’s Phone Numbers

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Harshita Banka’s Location Palo Alto, California, United States

Harshita Banka’s Current Industry Infor

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Work Experience

Infor

Vice President Customer Experience

2023-11-01 00:00:00 - Present

Gainsight

Senior Director of Strategy, Digital Success

2023-01-01 00:00:00 - 2023-10-01 00:00:00

Product School

Featured Speaker (multiple times)

2020-10-01 00:00:00 - 2023-08-01 00:00:00

Sv Academy

CSYou Mentor

2020-10-01 00:00:00 - 2021-11-01 00:00:00

Contractroom

Team Lead, Customer Success

2017-09-01 00:00:00 - 2019-01-01 00:00:00

Facebook

Product Manager, Data Centre Operations & Supply Chain Tools

2017-01-01 00:00:00 - 2017-04-01 00:00:00

Hiland

Senior Manager, Finance & Accounts

2014-02-01 00:00:00 - 2014-12-01 00:00:00

Ey

Audit Senior

2012-05-01 00:00:00 - 2014-01-01 00:00:00

Ernst And Young

Industrial Trainee

2010-11-01 00:00:00 - 2012-04-01 00:00:00

Skills

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Languages

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FAQ About Harshita Banka

Harshita Banka is located at
Palo Alto, California, United States

Harshita Banka is a With 13+ years of experience, I have a proven track record of delivering impactful results by leading small & large X-FX teams. I excel in post-sales / customer success domains & product-led/omnichannel customer experiences, particularly in high-growth product fields that boost adoption, retention, and growth. I have authored an e-book on Product-Led Growth strategies. I collaborate with leaders in Product, Marketing, CX, and CS across B2B and B2C best-in-class companies of all sizes, implementing strategies centered around Product-Led Growth (PLG), Customer Experience (CX), and Digital-led strategies. I am a results-driven professional with deep expertise in VoC, DCustomer Success & Digital CX, scaling businesses, leadership & team management, driving end-to-end user journeys, strategic thinking, and execution orientation by bridging the gap between business and technology. I possess excellent executive communication skills, enabling me to articulate complex ideas and strategies to stakeholders at all levels. I bring a wealth of knowledge to any organization seeking a well-rounded professional who can deliver results with my experience that extends across multiple disciplines, including Customer Success, Product/Program Management, and Financial Audit. I have worked in multiple fields ranging from Product Analytics, In-Product User Journeys, LegalTech, FinTech, Accounts, Finance, and Data Center Operations, to Supply Chain.

Harshita Banka currently works in the Infor |

No Languages Available

Harshita Banka has prior
experience in the following industries:
Gainsight | Product School | Sv Academy | Contractroom | Facebook | Hiland | Ey | Ernst And Young

Harshita Banka has the following professional experience:
Infor | Gainsight | Product School | Sv Academy | Contractroom | Facebook | Hiland | Ey | Ernst And Young