Harshbardhan Gupta Email & Phone Number |  A result oriented professional with over 5 years of experience in: ▪ Operations Management ▪ Sales & Marketing ▪ Business Development ▪ Wealth Management ▪ Investment Management ▪ Branch Administration ▪ Customer Relationship Management ▪ Documentation ▪ Service Quality Management  Adept in cross selling multiple liabilities and asset products to both managed portfolio and un-managed customers so as to achieve highest productivity and income targets month-on-month  Adept in handling overall branch operations and accordingly accountable for increasing profitability while achieving business objectives within budgeted parameters  Track record of sustaining healthy relations with clients while providing them advisory support for effective business solutions  Deftness in monitoring delivery of high-quality customer experience while adhering to the Service Level Agreements and work processes, with effective resolution of escalations within turnaround time  An effective communicator & negotiator with strong analytical, problem solving and organizational abilities CORE COMPEENCIES  Cross Selling & deepening existing customer relationships along with retention being the key  Monitoring the productivity of the personal bankers in the branch and owning the targets assigned to the branch in terms of CASA and Life Insurance  Maintaining high discipline and norm adherence, coordinating with superiors for cross teams and innovative suggestions to improve operational functioning  Managing the customer centric operations & ensuring the customer satisfaction by achieving delivery & service quality norms  Handling banking operations, implementing and innovating strategies towards enhancing product information, market penetration, business volumes and growth  Establishing performance-oriented systems/ procedures for execution of banking operations with key focus on bottom line profitability by ensuring optimal utilization of available resources

Harshbardhan Gupta

 A result oriented professional with over 5 years of experience in: ▪ Operations Management ▪ Sales...
Bhopal, Madhya Pradesh, India

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Harshbardhan Gupta’s Email harshbardhan.gupta@hdfcbank.com

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Harshbardhan Gupta’s Location Bhopal, Madhya Pradesh, India

Harshbardhan Gupta’s Current Industry Hdfc Bank

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Work Experience

Hdfc Bank

Branch Manager

2015-12-01 00:00:00 - Present

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FAQ About Harshbardhan Gupta

Harshbardhan Gupta is located at
Bhopal, Madhya Pradesh, India

Harshbardhan Gupta is a  A result oriented professional with over 5 years of experience in: ▪ Operations Management ▪ Sales & Marketing ▪ Business Development ▪ Wealth Management ▪ Investment Management ▪ Branch Administration ▪ Customer Relationship Management ▪ Documentation ▪ Service Quality Management  Adept in cross selling multiple liabilities and asset products to both managed portfolio and un-managed customers so as to achieve highest productivity and income targets month-on-month  Adept in handling overall branch operations and accordingly accountable for increasing profitability while achieving business objectives within budgeted parameters  Track record of sustaining healthy relations with clients while providing them advisory support for effective business solutions  Deftness in monitoring delivery of high-quality customer experience while adhering to the Service Level Agreements and work processes, with effective resolution of escalations within turnaround time  An effective communicator & negotiator with strong analytical, problem solving and organizational abilities CORE COMPEENCIES  Cross Selling & deepening existing customer relationships along with retention being the key  Monitoring the productivity of the personal bankers in the branch and owning the targets assigned to the branch in terms of CASA and Life Insurance  Maintaining high discipline and norm adherence, coordinating with superiors for cross teams and innovative suggestions to improve operational functioning  Managing the customer centric operations & ensuring the customer satisfaction by achieving delivery & service quality norms  Handling banking operations, implementing and innovating strategies towards enhancing product information, market penetration, business volumes and growth  Establishing performance-oriented systems/ procedures for execution of banking operations with key focus on bottom line profitability by ensuring optimal utilization of available resources