Gulshan Khattar Email & Phone Number | -Seasoned and result oriented customer service professional having 24 years vast experience of working in "Customer Service Delivery Management" in varied roles, geography, product and customer segments, dealer service management, system & processes, service planning, business management, quality management (ISO14001) and overall end to end operation in Office Automation/ printing and customer service industry. -Managing services directly and through service partners and responsible to achieve Service P&L through annuity business/consumables sale, service contract sale, service quality, efficiency and productivity through optimum utilization of Men and Material resources. -Developed in-depth understanding of service deliverables like installation, brake fix, proactive maintenance, uptime, turnaround time, productivity and quality parameters, service efficiency. other service KPI’s, revenue & profitability, process management & compliance, project management_ kaizen, partner service management & development. - Service SLA management of various customer segments including strategic & Global Accounts and critical business sites. -Service Inventory management and field delivery operations of Spares & Consumables -Skilled in managing a large team of direct employees and Pan India partners including engineers, Field Managers, Partners and their Technical Staff in sync with Organizational objectives, corporate set parameters and motivating them for achieving business and individual goals -Highly self-driven with good planning, analytical and implementation skills. -Experienced of working in dynamic business environment. latest business approach like Managed services (MDS, MPS), Vertical business.

Gulshan Khattar

-Seasoned and result oriented customer service professional having 24 years vast experience of work...
Noida, Noida, India

*50 free lookup(s) per month.

No credit card required.

Gulshan Khattar’s Email gulshan.khattar@ricoh.co.in

Gulshan Khattar’s Phone Numbers

Get GULSHAN’s Phone Number (For Free)

Social Media

Gulshan Khattar’s Location Noida, Noida, India

Gulshan Khattar’s Current Industry Minosha

Gulshan Khattar’s Prior Industry Canon | Modi Xerox

Not the Gulshan Khattar you were looking for?

Find accurate emails & phone numbers for over 700M professionals.

Work Experience

Ricoh

Senior Manager-Direct Channel Service

Present

Minosha

Senior Manager-Direct Channel- Service

2017-04-01 00:00:00 - Present

Canon

Customer Service Manager

1997-05-01 00:00:00 - 2004-10-01 00:00:00

Modi Xerox

Customer Service Engineer

1994-10-01 00:00:00 - 1997-05-01 00:00:00

Skills

No Skills Available

Languages

No Languages Available

FAQ About Gulshan Khattar

Gulshan Khattar is located at
Noida, Noida, India

Gulshan Khattar is a -Seasoned and result oriented customer service professional having 24 years vast experience of working in "Customer Service Delivery Management" in varied roles, geography, product and customer segments, dealer service management, system & processes, service planning, business management, quality management (ISO14001) and overall end to end operation in Office Automation/ printing and customer service industry. -Managing services directly and through service partners and responsible to achieve Service P&L through annuity business/consumables sale, service contract sale, service quality, efficiency and productivity through optimum utilization of Men and Material resources. -Developed in-depth understanding of service deliverables like installation, brake fix, proactive maintenance, uptime, turnaround time, productivity and quality parameters, service efficiency. other service KPI’s, revenue & profitability, process management & compliance, project management_ kaizen, partner service management & development. - Service SLA management of various customer segments including strategic & Global Accounts and critical business sites. -Service Inventory management and field delivery operations of Spares & Consumables -Skilled in managing a large team of direct employees and Pan India partners including engineers, Field Managers, Partners and their Technical Staff in sync with Organizational objectives, corporate set parameters and motivating them for achieving business and individual goals -Highly self-driven with good planning, analytical and implementation skills. -Experienced of working in dynamic business environment. latest business approach like Managed services (MDS, MPS), Vertical business.