Guia Pareno Email & Phone Number | With over eight years of customer service experience, I am passionate about providing excellent support and communication to clients and stakeholders. I have expertise in Zendesk, the leading customer service software, and I use it to create and manage effective content for internal and external audiences. I currently work as a Customer Service Communications Specialist at VGW, a global leader in social gaming. In my role at VGW, I collaborate with various teams and departments to ensure continuous process improvement and quality assurance. I create and update Zendesk Macros and Knowledge Base Articles, manage and update the customer-facing Help Center and Internal Knowledge Base, and serve as a point of contact for any published process discrepancy. I also handle customer service tickets in my assigned business unit. I have demonstrated skills in problem-solving, project management and feedback provision. I enjoy working in a fast-paced and dynamic environment, and I am always eager to learn new skills and technologies.

Guia Pareno

With over eight years of customer service experience, I am passionate about providing excellent supp...
Makati, Makati, Philippines

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Guia Pareno’s Email guia.pareno@vgw.co

Guia Pareno’s Phone Numbers

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Guia Pareno’s Location Makati, Makati, Philippines

Guia Pareno’s Current Industry

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Work Experience

Vgw

Customer Service Communications Specialist

Present

Blue Chameleon Tech

Customer Service Specialist

2020-01-01 00:00:00 - 2021-12-01 00:00:00

Social27

Seasonal Zendesk Support

2021-10-01 00:00:00 - 2021-11-01 00:00:00

Treeline

Sales Recruiter

2021-09-01 00:00:00 - 2021-11-01 00:00:00

Gvc

Training Executive

2019-02-01 00:00:00 - 2020-01-01 00:00:00

Creospan Solutions

Technical Recruiter

2017-02-01 00:00:00 - 2017-11-01 00:00:00

Matrix Resources

Sr. Technical Recruiter Ii

2016-04-01 00:00:00 - 2017-02-01 00:00:00

Startek

Technical Support Representative Tier Ii - Cincinnati Bell

2015-10-01 00:00:00 - 2016-07-01 00:00:00

Alorica

Technical Support Representative Tier I

2013-11-01 00:00:00 - 2014-01-01 00:00:00

Spi Global

Customer Services Representative (Contract)

2013-06-01 00:00:00 - 2013-10-01 00:00:00

Skills

No Skills Available

Languages

No Languages Available

FAQ About Guia Pareno

Guia Pareno is located at
Makati, Makati, Philippines

Guia Pareno is a With over eight years of customer service experience, I am passionate about providing excellent support and communication to clients and stakeholders. I have expertise in Zendesk, the leading customer service software, and I use it to create and manage effective content for internal and external audiences. I currently work as a Customer Service Communications Specialist at VGW, a global leader in social gaming. In my role at VGW, I collaborate with various teams and departments to ensure continuous process improvement and quality assurance. I create and update Zendesk Macros and Knowledge Base Articles, manage and update the customer-facing Help Center and Internal Knowledge Base, and serve as a point of contact for any published process discrepancy. I also handle customer service tickets in my assigned business unit. I have demonstrated skills in problem-solving, project management and feedback provision. I enjoy working in a fast-paced and dynamic environment, and I am always eager to learn new skills and technologies.

Guia Pareno currently works in the

No Languages Available

Guia Pareno has prior
experience in the following industries:
Blue Chameleon Tech | Social27 | Treeline | Gvc | Creospan Solutions | Matrix Resources | Startek | Alorica | Spi Global

Guia Pareno has the following professional experience:
Vgw | Blue Chameleon Tech | Social27 | Treeline | Gvc | Creospan Solutions | Matrix Resources | Startek | Alorica | Spi Global