FAQ About Grayson Tucker

• What is Grayson Tucker's address?

  Grayson Tucker is located at
  1814 Cb Eller School Road, Elkin, United States

• What is Grayson Tucker's job title?

  Grayson Tucker is a Series 6 FINRA licensed representative assisting clients and various levels of financial representatives with retirement annuity products. Leverage effective listening skills with an attention to detail and intellectual curiosity to create and ensure an exceptional customer experience. Additional experience in Human Resources Business Process Outsourcing with subject matter expertise in Defined Benefits, Health and Welfare, Defined Contributions, Payroll and Core HR/Workforce Administration that is record kept and processed on various platforms including Workday. Manage and maintain agreements of contract deliverables. Project manages daily, weekly and monthly report processing and other short and long term project deliverables that streamline service center processes both on an individual basis based on assignment of project or across various levels of management. Create new and maintain existing customer service center desktop tools including SOP’s on an ongoing basis. Train Customer Service Representatives to assist in their development. Identify process improvements and provide potential ways to streamline processes, implementation and debug improvments as needed once implemented. Monitor trends in call volume and service requests that may be a bigger issue and report/troubleshoot accordingly. Analyze monthly reports to determine where knowledge gaps or toll inconsistencies are occuring that impacts customer satisfaction. Coordinate and/or facilitate training for special events, anticipate potential trends and recognize issues at the beginning to minimize customer impact. Facilitate monthly specialist call calibrations with the Client and various levels of internal management.

• What industry does Grayson Tucker currently work in?

  Grayson Tucker currently works in the The Standard |

• Which languages does Grayson Tucker speak?

  No Languages Available

• Which industries has Grayson Tucker previously worked in?

  Grayson Tucker has prior
  experience in the following industries:
  Dxc Technology | Aon | Tiaa Cref | Helzberg Diamonds | Wachovia Bank | State Employees Credit Union | First Union National Bank

• What is Grayson Tucker’s work experience?

  Grayson Tucker has the following professional experience:
  Metlife | The Standard | Dxc Technology | Aon | Tiaa Cref | Helzberg Diamonds | Wachovia Bank | State Employees Credit Union | First Union National Bank

• How can I find Grayson Tucker on LinkedIn?

  You can view Grayson Tucker’s LinkedIn profile at LinkedIn URL

• What are Grayson Tucker’s work email addresses?

  Grayson Tucker’s work email
  addresses are
  gtucker@metlife.com

• What company does Grayson Tucker work for?

  The Standard |