Goutom Mukhergee Email & Phone Number | I am an IT professional having over eight years of demonstrated experience in the field of Service Desk Support and Field Service along with my four years bachelor degree in Electronics and Telecommunication Engineering. Currently I am working for ICT Division of Basic Bank Limited where I have provided extensive technical support to Windows based infrastructure consisting of Server, SQL Database, Desktop, Laptop, Printer and other Network peripherals. Specialties: 12+ years hands on experience in- • Desktop Support: Extensive ICT Support in enterprise environments adhere to SLA • Troubleshooting: Diagnosing and repairing Server, Desktop, Laptop, Notebook, Printer, etc. • Call Logging: Logging support requests, and managing ticketing system • Operating Systems: Windows 10, 8.1, 7, Vista, XP and Windows Server 2012, 2008, 2003 • Office Suites: Microsoft Office- 365, 2016, 2013, 2010, 2007, 2003, 2000, XP • Database Platform: SQL- 2014, 2012, 2008 R2, 2008, 2005, 2000 • Hardware Support: Repairing Hardware of Server, Desktop, Laptop, Notebook and associated Network peripherals • Software Support: Software Installing, Patching, Activating, Validating & Licensing • E-Mail Support: Microsoft Exchange Server- 2003 – 2010, Outlook and Sendmail • Imaging: Building SOE Image, Data Backup and Recovery • IP Networking: TCP/IP, LAN, WAN, Wi-Fi • Server Configuration: Proxy, DNS, DHCP, FTP, File, Print, DC • DC & DR: Maintain the facility of DC & DR system, Rack mounting, Cooling and Power sourcing • Core Banking Sector: Supporting ICT Division of an on-line Bank with two thousands+ users

Goutom Mukhergee

I am an IT professional having over eight years of demonstrated experience in the field of Service D...
Bangladesh

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Goutom Mukhergee’s Email mukhergeeg@basicbanklimited.com

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Goutom Mukhergee’s Location Bangladesh

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Goutom Mukhergee’s Prior Industry Ific Bank | Flora Telecom | Desktop Computer Connection

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Work Experience

Basic Bank

Assistant Manager (Ict)

Present

Ific Bank

Ict Officer

2012-06-01 00:00:00 - 2012-07-01 00:00:00

Flora Telecom

Assistant Systems Engineer

2009-05-01 00:00:00 - 2012-05-01 00:00:00

Desktop Computer Connection

Hardware Engineer

2005-03-01 00:00:00 - 2009-04-01 00:00:00

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FAQ About Goutom Mukhergee

Goutom Mukhergee is located at
Bangladesh

Goutom Mukhergee is a I am an IT professional having over eight years of demonstrated experience in the field of Service Desk Support and Field Service along with my four years bachelor degree in Electronics and Telecommunication Engineering. Currently I am working for ICT Division of Basic Bank Limited where I have provided extensive technical support to Windows based infrastructure consisting of Server, SQL Database, Desktop, Laptop, Printer and other Network peripherals. Specialties: 12+ years hands on experience in- • Desktop Support: Extensive ICT Support in enterprise environments adhere to SLA • Troubleshooting: Diagnosing and repairing Server, Desktop, Laptop, Notebook, Printer, etc. • Call Logging: Logging support requests, and managing ticketing system • Operating Systems: Windows 10, 8.1, 7, Vista, XP and Windows Server 2012, 2008, 2003 • Office Suites: Microsoft Office- 365, 2016, 2013, 2010, 2007, 2003, 2000, XP • Database Platform: SQL- 2014, 2012, 2008 R2, 2008, 2005, 2000 • Hardware Support: Repairing Hardware of Server, Desktop, Laptop, Notebook and associated Network peripherals • Software Support: Software Installing, Patching, Activating, Validating & Licensing • E-Mail Support: Microsoft Exchange Server- 2003 – 2010, Outlook and Sendmail • Imaging: Building SOE Image, Data Backup and Recovery • IP Networking: TCP/IP, LAN, WAN, Wi-Fi • Server Configuration: Proxy, DNS, DHCP, FTP, File, Print, DC • DC & DR: Maintain the facility of DC & DR system, Rack mounting, Cooling and Power sourcing • Core Banking Sector: Supporting ICT Division of an on-line Bank with two thousands+ users