Giles King

Giles King

Director of Product Management
Cumming, Georgia, United States

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Work Experience

Verint

Director of Product Management

2022-05-01 - Present

Witness Systems

Business Analyst

2003-01-01 - 2005-04-01

Melita International

Senior Software Engineer

1994-01-01 - 2003-01-01

Skills

technology software information technology customer engagement optimization customer analytics engagement management workforce optimization contact center branch & backoffice operations video situation intelligence artificial intelligence chatbots automation compliance call center workforce engagement voice of the customer fraud intelligent selfservice boundless customer engagement engagement capacity cap customer capacity gap

Languages

No Languages Available