George Thomas Email & Phone Number | • Currently working as Zonal Head - Client Experience with IndusInd Bank Managing Gujarat & Madhya Pradesh • Worked as a Manager with ICICI Bank Ltd., in Customer Service Quality Group & Business Loan Group • Worked as Team Manager with Vodafone India Services Pvt. Ltd. (Sister concern for Vodafone UK) Ahmedabad, Gujarat, one of the leading Telecommunication Company since 26th January, 2011 till 10th January, 2013 handling Senior Management Escalations at Customer Relations along with Email and WebChat Customer Services • Worked as Process Manager with LionTel Infosolutions Pvt. Ltd, Ahmedabad, Gujarat, one of the leading BPO from 1st March, 2010 to 25th January, 2011handling Mortgage Lead Generation, Debt Management Program Lead Generation, and Market Research Projects. • Worked as a Team Leader with Zenta Private Limited, Mumbai, Maharashtra, one of the leading BPO for US based client in Third Party Collection process from 26th December, 2005 to 27th February, 2010 handling prestigious institutions in banking i.e. American Express, Chase Bank, Bank of America, Capital One and HSBC. • Worked as a Production Manager with Baroda Infocity, Baroda, Gujarat, a Medical Transcription as well as Data Processing Unit from 15th March, 2002 to 30th November, 2005.

George Thomas

• Currently working as Zonal Head - Client Experience with IndusInd Bank Managing Gujarat & Madhya P...
Ahmedabad, Ahmedabad, India

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George Thomas’s Location Ahmedabad, Ahmedabad, India

George Thomas’s Current Industry Indusind Bank

George Thomas’s Prior Industry Icici Bank | Vodafone India Services | Liontel Info Solutions | Zenta

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Zonal Head - Client Experience

2024-05-01 00:00:00 - Present

Manager - Business Loan Group

2017-03-01 00:00:00 - 2019-10-01 00:00:00

Team Manager - Operations

2011-01-01 00:00:00 - 2013-01-01 00:00:00

Process Manager

2010-03-01 00:00:00 - 2011-01-01 00:00:00

Team Leader - Operations

2005-12-01 00:00:00 - 2010-02-01 00:00:00

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George Thomas is a • Currently working as Zonal Head - Client Experience with IndusInd Bank Managing Gujarat & Madhya Pradesh • Worked as a Manager with ICICI Bank Ltd., in Customer Service Quality Group & Business Loan Group • Worked as Team Manager with Vodafone India Services Pvt. Ltd. (Sister concern for Vodafone UK) Ahmedabad, Gujarat, one of the leading Telecommunication Company since 26th January, 2011 till 10th January, 2013 handling Senior Management Escalations at Customer Relations along with Email and WebChat Customer Services • Worked as Process Manager with LionTel Infosolutions Pvt. Ltd, Ahmedabad, Gujarat, one of the leading BPO from 1st March, 2010 to 25th January, 2011handling Mortgage Lead Generation, Debt Management Program Lead Generation, and Market Research Projects. • Worked as a Team Leader with Zenta Private Limited, Mumbai, Maharashtra, one of the leading BPO for US based client in Third Party Collection process from 26th December, 2005 to 27th February, 2010 handling prestigious institutions in banking i.e. American Express, Chase Bank, Bank of America, Capital One and HSBC. • Worked as a Production Manager with Baroda Infocity, Baroda, Gujarat, a Medical Transcription as well as Data Processing Unit from 15th March, 2002 to 30th November, 2005.