Geeta Biswas Email & Phone Number | As a seasoned professional with over 17 years of experience in various industries, I have gained valuable skills in project management, team leadership, and customer support. In my current role as Marketing Support Team Leader at Uniqleads Research Pvt. Ltd, I am responsible for managing a small team of 2, providing them with training and support, and ensuring the successful execution of conferences and events. My role involves setting up the event infrastructure, including website creation, Eloqua setup, CRM integration, and delegate reminder emails. I also manage the post-event surveys and prepare comprehensive reports to share with stakeholders. In addition, I provide customer support to marketing and sales teams and handle inbound email sales. Prior to my current role, I served as a Project Lead at Uniqleads Research Pvt. Ltd. In this position, I led multiple projects for clients in ANZ, Singapore, and the UK. I was responsible for researching prospects, obtaining contact details, qualifying prospects relevant to events, and adhering to quality standards for data researched for clients. I was also the point of contact in case of SOS in ongoing or completed projects for different teams internally. Before joining Uniqleads Research Pvt. Ltd, I worked as a Social Media Specialist at Paytm, where I handled customer queries and maintained the brand's reputation across various social media platforms. I also worked as a Consultant at Sutherland Global Services, where I handled customer service and technical support for North America and the Asia Pacific for Mcafee. I am skilled in handling customer inquiries, resolving issues, and providing technical assistance. I have experience in supervising teams, providing guidance, training employees, and resolving escalated complaints. I am proficient in using Salesforce CRM, Eloqua, Survey Monkey, and other tools. I have excellent communication skills, and I am fluent in English and Hindi. In summary, I am an experienced professional with strong project management, team leadership, and customer support skills. I am passionate about providing quality service to clients and stakeholders and always strive to exceed expectations.

Geeta Biswas

As a seasoned professional with over 17 years of experience in various industries, I have gained val...
Lucknow, Uttar Pradesh, India

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Geeta Biswas’s Email geeta.biswas@uniqleads.com

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Geeta Biswas’s Location Lucknow, Uttar Pradesh, India

Geeta Biswas’s Current Industry Uniqleads Research

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Work Experience

UniqLeads.com

Marketing Support Team Leader

Present

Uniqleads Research

Marketing Support Team Leader

2021-05-01 00:00:00 - Present

Paytm

Social Media Specialist

2014-09-01 00:00:00 - 2015-10-01 00:00:00

Prologic Web Solutions

Project Lead

2014-04-01 00:00:00 - 2014-07-01 00:00:00

Sutherland

Consultant

2013-05-01 00:00:00 - 2014-03-01 00:00:00

Evolve Digital Solutions

Sr. Executive (Operations)

2010-01-01 00:00:00 - 2013-01-01 00:00:00

Aegis Bpo

Customer Care Executive

2008-05-01 00:00:00 - 2009-12-01 00:00:00

Reliance Communication

Customer Care Executive

2006-03-01 00:00:00 - 2008-03-01 00:00:00

Skills

No Skills Available

Languages

No Languages Available

FAQ About Geeta Biswas

Geeta Biswas is located at
Lucknow, Uttar Pradesh, India

Geeta Biswas is a As a seasoned professional with over 17 years of experience in various industries, I have gained valuable skills in project management, team leadership, and customer support. In my current role as Marketing Support Team Leader at Uniqleads Research Pvt. Ltd, I am responsible for managing a small team of 2, providing them with training and support, and ensuring the successful execution of conferences and events. My role involves setting up the event infrastructure, including website creation, Eloqua setup, CRM integration, and delegate reminder emails. I also manage the post-event surveys and prepare comprehensive reports to share with stakeholders. In addition, I provide customer support to marketing and sales teams and handle inbound email sales. Prior to my current role, I served as a Project Lead at Uniqleads Research Pvt. Ltd. In this position, I led multiple projects for clients in ANZ, Singapore, and the UK. I was responsible for researching prospects, obtaining contact details, qualifying prospects relevant to events, and adhering to quality standards for data researched for clients. I was also the point of contact in case of SOS in ongoing or completed projects for different teams internally. Before joining Uniqleads Research Pvt. Ltd, I worked as a Social Media Specialist at Paytm, where I handled customer queries and maintained the brand's reputation across various social media platforms. I also worked as a Consultant at Sutherland Global Services, where I handled customer service and technical support for North America and the Asia Pacific for Mcafee. I am skilled in handling customer inquiries, resolving issues, and providing technical assistance. I have experience in supervising teams, providing guidance, training employees, and resolving escalated complaints. I am proficient in using Salesforce CRM, Eloqua, Survey Monkey, and other tools. I have excellent communication skills, and I am fluent in English and Hindi. In summary, I am an experienced professional with strong project management, team leadership, and customer support skills. I am passionate about providing quality service to clients and stakeholders and always strive to exceed expectations.

Geeta Biswas currently works in the Uniqleads Research |

No Languages Available

Geeta Biswas has prior
experience in the following industries:
Paytm | Prologic Web Solutions | Sutherland | Evolve Digital Solutions | Aegis Bpo | Reliance Communication

Geeta Biswas has the following professional experience:
UniqLeads.com | Uniqleads Research | Paytm | Prologic Web Solutions | Sutherland | Evolve Digital Solutions | Aegis Bpo | Reliance Communication