Gaurav Gupta Email & Phone Number | Leverage 10 years of experience years in onsite-offshore model projects with senior-level leadership—spanning IT infrastructure, Special Applications management, system operations, service management, and disaster recovery. Develop any procedural documentation as required as a consequence of project delivery. Delivered complex solutions for Fortune 500 companies across multiple business verticals such as (Health Care Services, Customer Retail, IT, and Software Development) Designed and optimized multiple solutions including an existing Data Centre that resulted in 30% operational savings and 98% uptime. Proven leader adept at building and motivating diverse technical and non-technical teams to Achieve outstanding results and complete projects on time and within budget. Played critical role in representing IT Services on a cross-functional team and collaborating with technical and non-technical teams. Project Quality Lead deals with the KPI Metrics which includes Problem Management, Incident Management & Change Management. Proven track record for putting clients and customers first and achieving a customer satisfaction level of 9:1.

Gaurav Gupta

Leverage 10 years of experience years in onsite-offshore model projects with senior-level leadership...
Dubai, Dubai, United Arab Emirates

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Gaurav Gupta’s Email gaurav@tncme.com

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Gaurav Gupta’s Location Dubai, Dubai, United Arab Emirates

Gaurav Gupta’s Current Industry Transnational Computer

Gaurav Gupta’s Prior Industry Wipro Infotech

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Senior Technical Manager

2013-09-01T00:00:00.000Z - Present

It- Engineer

2012-03-01T00:00:00.000Z - 2013-09-01T00:00:00.000Z

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Gaurav Gupta is a Leverage 10 years of experience years in onsite-offshore model projects with senior-level leadership—spanning IT infrastructure, Special Applications management, system operations, service management, and disaster recovery. Develop any procedural documentation as required as a consequence of project delivery. Delivered complex solutions for Fortune 500 companies across multiple business verticals such as (Health Care Services, Customer Retail, IT, and Software Development) Designed and optimized multiple solutions including an existing Data Centre that resulted in 30% operational savings and 98% uptime. Proven leader adept at building and motivating diverse technical and non-technical teams to Achieve outstanding results and complete projects on time and within budget. Played critical role in representing IT Services on a cross-functional team and collaborating with technical and non-technical teams. Project Quality Lead deals with the KPI Metrics which includes Problem Management, Incident Management & Change Management. Proven track record for putting clients and customers first and achieving a customer satisfaction level of 9:1.