Fulvio Marfoni Email & Phone Number | Fulvio is looking after Knowledge Management Strategies within HP’s Global Support Organization, covering among other things, all HPI Support digital capabilities servicing over 500 million users a year. A strategist with substantial ( 20+ years ) Digital ( content, knowledge, web and on-product ) experience, Fulvio is experienced in the different areas of Content strategy, Knowledge management and deployment, Global Localisation strategies as well as Mobile deployment and interactions. Developed the next generation Enterprise Content Management System for HPI, including KM Strategy (CX, Content Repositories, DITA models, Dynamic DITA rendering), capabilities development and overall roadmap of the largest technology overhaul in HP’s web history. This include Taxonomy management processes and system, a new DITA based Content Management System as well as “Knowledge as a Service” APIs to support various Web services and On-Product capabilities. Specialties: - Translation & Localisation - Digital Customer Experience - Driver of creative change - Proven leadership in global, multi-cultural team environments at multiple levels, bridging the gap between Senior management, strategy and programs. - Well versed with a wide range of strategies and technologies including, among others, Localization, CRM,Social Media, Web technologies and Content and Knowledge management.

Fulvio Marfoni

Fulvio is looking after Knowledge Management Strategies within HP’s Global Support Organization, cov...
Amsterdam, Amsterdam, Netherlands

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Fulvio Marfoni’s Email fulvio.marfoni@hp.com

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Global Knowledge Management Strategies

2014-06-01 00:00:00 - Present

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Fulvio Marfoni is a Fulvio is looking after Knowledge Management Strategies within HP’s Global Support Organization, covering among other things, all HPI Support digital capabilities servicing over 500 million users a year. A strategist with substantial ( 20+ years ) Digital ( content, knowledge, web and on-product ) experience, Fulvio is experienced in the different areas of Content strategy, Knowledge management and deployment, Global Localisation strategies as well as Mobile deployment and interactions. Developed the next generation Enterprise Content Management System for HPI, including KM Strategy (CX, Content Repositories, DITA models, Dynamic DITA rendering), capabilities development and overall roadmap of the largest technology overhaul in HP’s web history. This include Taxonomy management processes and system, a new DITA based Content Management System as well as “Knowledge as a Service” APIs to support various Web services and On-Product capabilities. Specialties: - Translation & Localisation - Digital Customer Experience - Driver of creative change - Proven leadership in global, multi-cultural team environments at multiple levels, bridging the gap between Senior management, strategy and programs. - Well versed with a wide range of strategies and technologies including, among others, Localization, CRM,Social Media, Web technologies and Content and Knowledge management.