Frederic Baud Email & Phone Number | "Use your best judgment in whatever you do" Dynamic professional with deep expertise in managing customer engagements, IT operational environments and projects delivery. Fifteen years of experience providing value-based service governance and project management. My work ethic with customers but also work colleagues is based on the development of a win-win relationship based on trust, character and competences. BUSINESS DOMAINS • IT Consulting • Luxury goods • International organisations • International business schools • Telecommunications CORE SKILLS - IT service gouvernance • Service management processes maturity assessment and improvement • Service management processes new implementation • Global customer - vendor relationship management CORE SKILLS - Test management • Team leadership • Manual and automated testing activities coordination • Project planning and delivery management PROFESSIONAL EXPERIENCES • Web services quality assurance governance • Large and complex telecommunication environments outsourcing • Business software integration, training and administration • ITILv3 trainer TOOLS • Microsoft Office • Atlassian Jira / Confluence • HP ALM / UFT / PPM • Ranorex

Frederic Baud

"Use your best judgment in whatever you do" Dynamic professional with deep expertise in man...
Geneva, Geneva, Switzerland

*50 free lookup(s) per month.

Frederic Baud’s Phone Numbers

Get FREDERIC’s Phone Number (For Free)

Social Media

Frederic Baud’s Location Geneva, Geneva, Switzerland

Frederic Baud’s Current Industry Swisscom

Frederic Baud’s Prior Industry Itecor | Verizon Enteprise Solutions | Verizon Business | Philip Morris International

Find accurate emails & phone numbers for over 700M professionals.

Senior Customer Service Manager

2018-06-01 00:00:00 - Present

Engagement Manager

2016-07-01 00:00:00 - 2018-05-01 00:00:00

Service Program Manager

2010-11-01 00:00:00 - 2014-10-01 00:00:00

Customer Service Manager

2007-07-01 00:00:00 - 2010-11-01 00:00:00

Technical Analyst / Project coordinator

2001-11-01 00:00:00 - 2007-07-01 00:00:00

No Skills Available

No Languages Available

Frederic Baud is a "Use your best judgment in whatever you do" Dynamic professional with deep expertise in managing customer engagements, IT operational environments and projects delivery. Fifteen years of experience providing value-based service governance and project management. My work ethic with customers but also work colleagues is based on the development of a win-win relationship based on trust, character and competences. BUSINESS DOMAINS • IT Consulting • Luxury goods • International organisations • International business schools • Telecommunications CORE SKILLS - IT service gouvernance • Service management processes maturity assessment and improvement • Service management processes new implementation • Global customer - vendor relationship management CORE SKILLS - Test management • Team leadership • Manual and automated testing activities coordination • Project planning and delivery management PROFESSIONAL EXPERIENCES • Web services quality assurance governance • Large and complex telecommunication environments outsourcing • Business software integration, training and administration • ITILv3 trainer TOOLS • Microsoft Office • Atlassian Jira / Confluence • HP ALM / UFT / PPM • Ranorex

Frederic Baud has prior
experience in the following industries:
Itecor | Verizon Enteprise Solutions | Verizon Business | Philip Morris International

Frederic Baud has the following professional experience:
Swisscom | Itecor | Verizon Enteprise Solutions | Verizon Business | Philip Morris International