Frank Hart Email & Phone Number | Driven, Analytical and Astute business savvy operations manager with extensive people leadership, workforce management, and project management experience. Adept at developing personnel and achieving challenging performance and service goals to accomplish organizational efforts. Proven analytical results at implementing short and long-term projects to improve efficiency and productivity while assisting to hold operational cost to a minimum. Skilled in strategic and tactical scheduling, call routing protocols, and managing real-time event mitigation responses while maintaining customer service levels. Earned a reputation for training and mentoring subordinates; successfully promoted to several positions of increasing responsibilities... Strategic Planning, Team Leadership, Resource Allocation,, Forecasting and Scheduling, Intraday Management, Talent Development, Expense Control, Customer Service, Interpersonal communication Presentations, Problem Solving, Business process Analysis & Improvement skills

Frank Hart

Driven, Analytical and Astute business savvy operations manager with extensive people leadership, wo...
Fort Lauderdale, Florida, United States

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Frank Hart’s Location Fort Lauderdale, Florida, United States

Frank Hart’s Current Industry Sedgwick

Frank Hart’s Prior Industry At And T

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Sr. Workforce Coordinator

2012-06-01 00:00:00 - Present

Global Workforce Manager

2008-03-01 00:00:00 - 2011-11-01 00:00:00

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Frank Hart is a Driven, Analytical and Astute business savvy operations manager with extensive people leadership, workforce management, and project management experience. Adept at developing personnel and achieving challenging performance and service goals to accomplish organizational efforts. Proven analytical results at implementing short and long-term projects to improve efficiency and productivity while assisting to hold operational cost to a minimum. Skilled in strategic and tactical scheduling, call routing protocols, and managing real-time event mitigation responses while maintaining customer service levels. Earned a reputation for training and mentoring subordinates; successfully promoted to several positions of increasing responsibilities... Strategic Planning, Team Leadership, Resource Allocation,, Forecasting and Scheduling, Intraday Management, Talent Development, Expense Control, Customer Service, Interpersonal communication Presentations, Problem Solving, Business process Analysis & Improvement skills