Franessa Jani Email & Phone Number | Quality and process oriented, Coaching, Collaborates with peers, Monitors live or recorded calls, Calibration with Managers, Team Leads and peers, Data Generation and Analysis, Biased Audit, Provides recommendation/action plans, Experienced Network Troubleshooting, Advanced Technical Support, VOIP troubleshooting, Employee Engagement, Customer Service, Social Media Feedback and Analysis, Executive Escalations and Investigations, DSAT Dispute

Franessa Jani

Quality and process oriented, Coaching, Collaborates with peers, Monitors live or recorded calls, Ca...
Metro Manila, National Capital Region, Philippines

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Franessa Jani’s Email franessa.jani@ringcentral.com

Franessa Jani’s Phone Numbers

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Franessa Jani’s Location Metro Manila, National Capital Region, Philippines

Franessa Jani’s Current Industry

Franessa Jani’s Prior Industry Ringcentral | Concentrix | Sutherland Global Services

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Work Experience

Ringcentral

Sr. Quality Specialist

2012-10-01 00:00:00 - 2014-08-01 00:00:00

Concentrix

Quality Assurance Specialist

2012-03-01 00:00:00 - 2012-09-01 00:00:00

Sutherland Global Services

Technical Support Associate

2009-01-01 00:00:00 - 2009-03-01 00:00:00

Skills

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Languages

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FAQ About Franessa Jani

Franessa Jani is located at
Metro Manila, National Capital Region, Philippines

Franessa Jani is a Quality and process oriented, Coaching, Collaborates with peers, Monitors live or recorded calls, Calibration with Managers, Team Leads and peers, Data Generation and Analysis, Biased Audit, Provides recommendation/action plans, Experienced Network Troubleshooting, Advanced Technical Support, VOIP troubleshooting, Employee Engagement, Customer Service, Social Media Feedback and Analysis, Executive Escalations and Investigations, DSAT Dispute