Francisco Villegas Email & Phone Number | A seasoned professional with 17 years of diversified experience within solutions, service, operation, and project management roles at telecoms, infrastructure vendors, and solutions providers. Leverages management and communication skills to oversee high turn-over teams of engineers and developers in startups and multinational companies. Extensive experience in integrating technical and commercial areas by developing and setting-up enterprise-level solutions. Led and implemented initiatives that achieved: full automation of operational processes, re-used infrastructure, increased capabilities, vertically integrated product development that reduced up to 70% of equipment costs, improved customer satisfaction by up to 20%, and increased network performance by 5%, among others • 17+ years of experience in IT and Telecom • 8+ years entrepreneurship in Tech Services • 7 countries. Projects and operations • 3 core certifications TOGAF, PMP, ITIL • English, Portuguese and Spanish • Quality of Service Management • Performance Management • Project Management • B2B Customer Support • Pre-sales Technical Support • Solutions Architecture • SaaS Development • AN Deployment • OSS Integration • LEPP stack Admin - Leverages relationship management and technical skills to Interact with customer's business, operations, IT and architecture teams to design end-to-end IT solutions - Ability to design solutions around data, security, integration and architecture requirements and specifications - Hands on experience prototyping applications design for more effective value communication and presentation - Implement initiatives that achieve automation of operational processes, SLA compliance, KPIs improvement - Extensive experience managing crisis events such as mobile network outages, customer escalations - Innovative approach to problem resolution. Consulting, Process Design, Communications & Management skills. - Working experience in best networks project and operations practices and methodologies like FCAPS, ITIL, PMP - Management and engineering experience working across the Service Domain, Operations Support & Readiness and Assurance, in both sides, the technology provider and the CSP

Francisco Villegas

A seasoned professional with 17 years of diversified experience within solutions, service, operation...
Toronto, Ontario, Canada

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Francisco Villegas’s Email francisco.villegas@sysaid.com

Francisco Villegas’s Phone Numbers

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Francisco Villegas’s Location Toronto, Ontario, Canada

Francisco Villegas’s Current Industry Wiconnect

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Work Experience

Wiconnect

Technical Solutions Manager

2018-01-01 00:00:00 - Present

Sysaid Technologies

Implementation Manager

2021-03-01 00:00:00 - 2022-10-01 00:00:00

Thradex

Service and Solution Manager

2013-05-01 00:00:00 - 2017-10-01 00:00:00

Movicel Telecomunications

Network Traffic and Quality of Service Manager

2005-01-01 00:00:00 - 2011-02-01 00:00:00

Artel

Partner & Sr. Integration Engineer

2002-07-01 00:00:00 - 2004-12-01 00:00:00

Motorola Mobility

Access Performance/ Sales Support Engineer

2000-02-01 00:00:00 - 2002-07-01 00:00:00

Telefonica

Senior Systems Engineer

1999-01-01 00:00:00 - 2000-01-01 00:00:00

Motorola Solutions

System Engineer

1998-02-01 00:00:00 - 1999-01-01 00:00:00

Skills

No Skills Available

Languages

No Languages Available

FAQ About Francisco Villegas

Francisco Villegas is located at
Toronto, Ontario, Canada

Francisco Villegas is a A seasoned professional with 17 years of diversified experience within solutions, service, operation, and project management roles at telecoms, infrastructure vendors, and solutions providers. Leverages management and communication skills to oversee high turn-over teams of engineers and developers in startups and multinational companies. Extensive experience in integrating technical and commercial areas by developing and setting-up enterprise-level solutions. Led and implemented initiatives that achieved: full automation of operational processes, re-used infrastructure, increased capabilities, vertically integrated product development that reduced up to 70% of equipment costs, improved customer satisfaction by up to 20%, and increased network performance by 5%, among others • 17+ years of experience in IT and Telecom • 8+ years entrepreneurship in Tech Services • 7 countries. Projects and operations • 3 core certifications TOGAF, PMP, ITIL • English, Portuguese and Spanish • Quality of Service Management • Performance Management • Project Management • B2B Customer Support • Pre-sales Technical Support • Solutions Architecture • SaaS Development • AN Deployment • OSS Integration • LEPP stack Admin - Leverages relationship management and technical skills to Interact with customer's business, operations, IT and architecture teams to design end-to-end IT solutions - Ability to design solutions around data, security, integration and architecture requirements and specifications - Hands on experience prototyping applications design for more effective value communication and presentation - Implement initiatives that achieve automation of operational processes, SLA compliance, KPIs improvement - Extensive experience managing crisis events such as mobile network outages, customer escalations - Innovative approach to problem resolution. Consulting, Process Design, Communications & Management skills. - Working experience in best networks project and operations practices and methodologies like FCAPS, ITIL, PMP - Management and engineering experience working across the Service Domain, Operations Support & Readiness and Assurance, in both sides, the technology provider and the CSP

Francisco Villegas currently works in the Wiconnect |

No Languages Available

Francisco Villegas has prior
experience in the following industries:
Sysaid Technologies | Thradex | Movicel Telecomunications | Artel | Motorola Mobility | Telefonica | Motorola Solutions

Francisco Villegas has the following professional experience:
Wiconnect | Sysaid Technologies | Thradex | Movicel Telecomunications | Artel | Motorola Mobility | Telefonica | Motorola Solutions