Florian Gaeng

Florian Gaeng

Business Innovation / Customer Experience
Gaggenau, Baden-Wuerttemberg, Germany

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Work Experience

Bayer Pharmaceuticals

Director, CX & Service Design

2020-12-01 - Present

Publicis Sapient

Head of CX & Innovation Consulting, Senior Director

2016-09-01 - 2020-12-01

Freelance

UX Strategy & Product Design / User Research

2016-01-01 - 2016-01-01

Aperto AG

Managing Director Strategy

2015-01-01 - 2016-01-01

Aperto - An IBM Company

Head of Business / Board Member

2010-01-01 - 2014-01-01

VoiceObjects AG

Voice User Interface Designer

2004-01-01 - 2006-01-01

Fraunhofer Institut IAO Stuttgart

Graduate Research Assistant

2003-01-01 - 2004-01-01

Cambridge Technology Partners

Cognitive Designer

1998-01-01 - 1999-01-01

Zeitwerk GmbH

Design/Konzeption

1996-01-01 - 1996-01-01

Deutsches Rotes Kreuz Rettungsdienst

Paramedic / Emergency Medical Technician

1994-09-01 - 1997-09-01

Skills

biotechnology agriculture life sciences pharmaceuticals consumer health crop science research innovation sustainability health care digital farming food security science for better

Languages

French English German