Ferry Blaazer Email & Phone Number | IT specialist with 15+ years of experience in call centre technology (Genesys). Worked on projects involving the design, development, implementation and testing of technical infrastructure of large call centers at two major Dutch banks, a Dutch/English petrochemical company, a major UK energy provider, a leading Australian phone/internet provider and an Australian bank. Solid knowledge of telephony infrastructure (both traditional telephony and voice over IP) and a wide range of Genesys components including framwework, TServers for TDM telephony integration (Aspect, Avaya, Nortel, Alcatel), voice over IP integration (Cisco Call Manager, SIP Server), multimedia, routing (both URS/IRD and Orchestration/SCXML), reporting (ICon/InfoMart), outbound telephony, voice response (GVP), intelligent Workload Distribution (iWD), CRM integration (PeopleSoft, SAP, Siebel), mobile device integration (GMS), application development using both Genesys Integration Server and the Genesys Platform SDK. Good programming skills in C, C++, and Java. Experience with various project methodologies (waterfall, DSDM, Agile). Certified Genesys 8 System Consultant for Inbound Voice, Genesys 8 SIP Server Consultant, Genesys Voice Platform 8 Consultant and Genesys Platform SDK8 Developer.

Ferry Blaazer

IT specialist with 15+ years of experience in call centre technology (Genesys). Worked on projects i...
Almere, Flevoland, Netherlands

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Ferry Blaazer’s Email f.blaazer@hetnet.nl

Ferry Blaazer’s Phone Numbers

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Ferry Blaazer’s Location Almere, Flevoland, Netherlands

Ferry Blaazer’s Current Industry Prime Contact

Ferry Blaazer’s Prior Industry Ibm | Abn Amro | Fom Nwo As Of January 2017

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Contact Center (Genesys) Consultant

2011-08-01 00:00:00 - Present

Contact Center (Genesys) Consultant

2005-11-01 00:00:00 - 2011-07-01 00:00:00

System Designer

1996-04-01 00:00:00 - 2005-11-01 00:00:00

Onderzoeker In Opleiding

1990-09-01 00:00:00 - 1994-08-01 00:00:00

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Ferry Blaazer is a IT specialist with 15+ years of experience in call centre technology (Genesys). Worked on projects involving the design, development, implementation and testing of technical infrastructure of large call centers at two major Dutch banks, a Dutch/English petrochemical company, a major UK energy provider, a leading Australian phone/internet provider and an Australian bank. Solid knowledge of telephony infrastructure (both traditional telephony and voice over IP) and a wide range of Genesys components including framwework, TServers for TDM telephony integration (Aspect, Avaya, Nortel, Alcatel), voice over IP integration (Cisco Call Manager, SIP Server), multimedia, routing (both URS/IRD and Orchestration/SCXML), reporting (ICon/InfoMart), outbound telephony, voice response (GVP), intelligent Workload Distribution (iWD), CRM integration (PeopleSoft, SAP, Siebel), mobile device integration (GMS), application development using both Genesys Integration Server and the Genesys Platform SDK. Good programming skills in C, C++, and Java. Experience with various project methodologies (waterfall, DSDM, Agile). Certified Genesys 8 System Consultant for Inbound Voice, Genesys 8 SIP Server Consultant, Genesys Voice Platform 8 Consultant and Genesys Platform SDK8 Developer.