Fernando Pinheiro Email & Phone Number | A very strong leader with solid experience in ITIL practices, specifically: Incident, Problem, Change and Release management areas. Experienced in managing teams across multiple sites. Expert in liaising with vendors and senior stakeholders (both internal and external to the organisation) on a daily basis to pursue the best results in client service. Organised, reliable and adaptable, excelling in getting the best out of developers and infrastructure teams. Diplomatic and persuasive when required, thrives in dealing with challenging situations and coming up with workable solutions to satisfy client needs. A successful IT Manager with a strong focus in systems stability, security and high availability and risk management. KEY SKILLS • Significant experience in delivering infrastructure in on-premises and Cloud environments: Azure and AWS. • Significant IT Operations experience supporting application and infrastructure systems. • Solid stakeholder management skills dealing with Heads of Technology and IT Directors. • Proficiency in ITIL methodologies including Service Design, Service Transition, Service Operation (Incident, Problem, Change and Release), Service reporting. • Leading and managing teams of different sizes and locations. • Project management (Waterfall and Agile) – application and infrastructure. • Excellent written and verbal communication skills. • Team player with ability to work autonomously. • Experienced across all phase of the SDLC – solid technical background. • Superior customer service.

Fernando Pinheiro

A very strong leader with solid experience in ITIL practices, specifically: Incident, Problem, Chang...
Alpha Distribution Ministerial Holding Corporation, 24-28 Campbell St, Australia

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Fernando Pinheiro’s Email fernando.pinheiro@ausgrid.com.au

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Fernando Pinheiro’s Location Alpha Distribution Ministerial Holding Corporation, 24-28 Campbell St, Australia

Fernando Pinheiro’s Current Industry Ausgrid

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Work Experience

Ausgrid

Head of Infrastructure and Networks – Digital Platforms group

2021-08-01 00:00:00 - Present

Amp

Service Delivery Manager

2014-10-01 00:00:00 - 2016-06-01 00:00:00

Macquarie

Associated Director - IT Operations & Delivery

2005-11-01 00:00:00 - 2014-09-01 00:00:00

Westpac

Analyst / Programmer

1995-09-01 00:00:00 - 1997-12-01 00:00:00

Veda

Analyst / Programmer

1995-03-01 00:00:00 - 1995-08-01 00:00:00

Ibm

Analyst / Programmer

1994-10-01 00:00:00 - 1995-02-01 00:00:00

David Stanton And Associates

Analyst / Programmer

1993-12-01 00:00:00 - 1994-09-01 00:00:00

At And T

Analyst / Programmer

1988-03-01 00:00:00 - 1989-04-01 00:00:00

Xerox

Programmer

1983-11-01 00:00:00 - 1986-04-01 00:00:00

Skills

No Skills Available

Languages

No Languages Available

FAQ About Fernando Pinheiro

Fernando Pinheiro is located at
Alpha Distribution Ministerial Holding Corporation, 24-28 Campbell St, Australia

Fernando Pinheiro is a A very strong leader with solid experience in ITIL practices, specifically: Incident, Problem, Change and Release management areas. Experienced in managing teams across multiple sites. Expert in liaising with vendors and senior stakeholders (both internal and external to the organisation) on a daily basis to pursue the best results in client service. Organised, reliable and adaptable, excelling in getting the best out of developers and infrastructure teams. Diplomatic and persuasive when required, thrives in dealing with challenging situations and coming up with workable solutions to satisfy client needs. A successful IT Manager with a strong focus in systems stability, security and high availability and risk management. KEY SKILLS • Significant experience in delivering infrastructure in on-premises and Cloud environments: Azure and AWS. • Significant IT Operations experience supporting application and infrastructure systems. • Solid stakeholder management skills dealing with Heads of Technology and IT Directors. • Proficiency in ITIL methodologies including Service Design, Service Transition, Service Operation (Incident, Problem, Change and Release), Service reporting. • Leading and managing teams of different sizes and locations. • Project management (Waterfall and Agile) – application and infrastructure. • Excellent written and verbal communication skills. • Team player with ability to work autonomously. • Experienced across all phase of the SDLC – solid technical background. • Superior customer service.

Fernando Pinheiro currently works in the Ausgrid |

No Languages Available

Fernando Pinheiro has prior
experience in the following industries:
Amp | Macquarie | Westpac | Veda | Ibm | David Stanton And Associates | At And T | Xerox

Fernando Pinheiro has the following professional experience:
Ausgrid | Amp | Macquarie | Westpac | Veda | Ibm | David Stanton And Associates | At And T | Xerox

You can view Fernando Pinheiro’s LinkedIn profile at LinkedIn URL

Fernando Pinheiro’s work email
addresses are
fernando.pinheiro@ausgrid.com.au

Ausgrid |

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