Feliz Avila Email & Phone Number | Extensive experience in various customer service positions within AAA Arizona to include roadside assistance, dispatch, auto travel services, membership sales & service and customer experience. Proficient with software programs and applications around travel planning, CRM and process improvement. Unique ability to establish and maintain professional and positive working relationships with internal/external colleagues and support departments while keeping composure under extremely challenging situations. Adaptable to quickly changing business dynamics and various leadership styles. • Microsoft Office Proficiency • Interpersonal Communications • Service Recovery / Call Center • Analysis & Problem Solving • Verbal / Written Communications • Independent Self-motivated

Feliz Avila

Extensive experience in various customer service positions within AAA Arizona to include roadside as...
Phoenix, Arizona, United States

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Feliz Avila’s Location Phoenix, Arizona, United States

Feliz Avila’s Current Industry Kemper

Feliz Avila’s Prior Industry Aaa Arizona

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Customer Service - First Notice of Loss Adjuster Trainee Inbound

2019-02-01 00:00:00 - Present

Member Relations Specialist

2008-07-01 00:00:00 - 2017-07-01 00:00:00

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Feliz Avila is a Extensive experience in various customer service positions within AAA Arizona to include roadside assistance, dispatch, auto travel services, membership sales & service and customer experience. Proficient with software programs and applications around travel planning, CRM and process improvement. Unique ability to establish and maintain professional and positive working relationships with internal/external colleagues and support departments while keeping composure under extremely challenging situations. Adaptable to quickly changing business dynamics and various leadership styles. • Microsoft Office Proficiency • Interpersonal Communications • Service Recovery / Call Center • Analysis & Problem Solving • Verbal / Written Communications • Independent Self-motivated