Felecia Moxam Email & Phone Number | Strong, passionate and dedicated customer service leader specializing in quality results. I am the customer's champion in my role; both internally and externally. My core competency is effective leadership through collaboration, grace, team work along with a calm and positive demeanor. Excel at taking care of the day to day while building strategy for future success. ACD, IVR, Leadership, Client and Account Management, Hiring, Training, Development, Strategic Management, TMS , WMS and Work Force Management, KPO and BPO contact centers leadership.

Felecia Moxam

Strong, passionate and dedicated customer service leader specializing in quality results. I am the...
United States

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Felecia Moxam’s Email fmoxam@flashglobal.com

Felecia Moxam’s Phone Numbers

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Felecia Moxam’s Location United States

Felecia Moxam’s Current Industry Flash Global

Felecia Moxam’s Prior Industry Southstate Bank | Hampton Roads Transit | Senior Manager

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Quality and Program Manager

2021-12-01 00:00:00 - Present

Customer Care Section Manager

2021-01-01 00:00:00 - 2022-01-01 00:00:00

Director of Customer Relations

2012-09-01 00:00:00 - 2017-12-01 00:00:00

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1998-01-01 00:00:00 - 2012-09-01 00:00:00

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Felecia Moxam is a Strong, passionate and dedicated customer service leader specializing in quality results. I am the customer's champion in my role; both internally and externally. My core competency is effective leadership through collaboration, grace, team work along with a calm and positive demeanor. Excel at taking care of the day to day while building strategy for future success. ACD, IVR, Leadership, Client and Account Management, Hiring, Training, Development, Strategic Management, TMS , WMS and Work Force Management, KPO and BPO contact centers leadership.