Faye Gomez Email & Phone Number | I have worked in the BPO Industry for more than 10 years, started as an analyst handling calls before moving to the Quality and Support Department, ultimately gaining experience in doing quality checks, performance reports and coaching. As a Quality Analyst, I take pride in ensuring that analysts are providing excellent service to the customers. I also had 3 years of experience in the Banking Industry. Handling business analytics/ reporting, quality audits and automation. I thrive in rapidly growing, innovative organizations. I’m passionate about technology and process improvement. Certifications: • ITIL Foundation Certificate in IT Service Management • AGILE Project Management (Foundation) • Civil Service Exam Development: • C#, .NET, VBA, Python Front-End: • HTML5, CSS3, Jquery, JavaScript, Bootstrap, Angular.js Reporting Tools • Tableau, Power BI, Microsoft Office Suite Database • MS SQL Server, Oracle, MS Access, Snowflake

Faye Gomez

I have worked in the BPO Industry for more than 10 years, started as an analyst handling calls befor...
Calabarzon, Calabarzon, Philippines

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Faye Gomez’s Email faye.gomez@ing.com

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Faye Gomez’s Location Calabarzon, Calabarzon, Philippines

Faye Gomez’s Current Industry Verizon

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Channel Management Consultant

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2012-08-01 00:00:00 - 2018-10-01 00:00:00

Business analyst and Reporting Specialist

2011-08-01 00:00:00 - 2012-08-01 00:00:00

Quality Analyst

2010-11-01 00:00:00 - 2011-08-01 00:00:00

Quality Analyst

2004-01-01 00:00:00 - 2009-01-01 00:00:00

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Faye Gomez is a I have worked in the BPO Industry for more than 10 years, started as an analyst handling calls before moving to the Quality and Support Department, ultimately gaining experience in doing quality checks, performance reports and coaching. As a Quality Analyst, I take pride in ensuring that analysts are providing excellent service to the customers. I also had 3 years of experience in the Banking Industry. Handling business analytics/ reporting, quality audits and automation. I thrive in rapidly growing, innovative organizations. I’m passionate about technology and process improvement. Certifications: • ITIL Foundation Certificate in IT Service Management • AGILE Project Management (Foundation) • Civil Service Exam Development: • C#, .NET, VBA, Python Front-End: • HTML5, CSS3, Jquery, JavaScript, Bootstrap, Angular.js Reporting Tools • Tableau, Power BI, Microsoft Office Suite Database • MS SQL Server, Oracle, MS Access, Snowflake

Faye Gomez has prior
experience in the following industries:
Ing | Refinitiv An Lseg Business | Refinitiv | Thomson Reuters | Jp Morgan Chase | Jpmorgan Chase | Eperformax

Faye Gomez has the following professional experience:
Verizon | Ing | Refinitiv An Lseg Business | Refinitiv | Thomson Reuters | Jp Morgan Chase | Jpmorgan Chase | Eperformax