Fahd Mauladad Email & Phone Number | Experienced Renewals Manager AND Customer Success Manager (CSM) with a demonstrated history of working in the information technology and services industry. Strong support professional skilled in Support Sales, Customer Relationship Management (CRM), Professional Services, Software Industry, and Management. Work jointly with the Oracle Key Account Team and customer, including senior leadership and all pertinent levels within the customer's enterprise, to better understand joint business needs and drivers while positioning Oracle to deliver positive ROI and satisfaction from customer's Oracle investment. Additional focus areas involve the delivery of relationship building steps and alignment to internal and external objectives while identifying opportunities that increase product sales and the right degree of support to enhance the customer’s overall Oracle experience. In serving as a single point of support leadership, CSMs are responsible for generating a joint support plan that seamlessly promotes and fosters the customer's, as well as Oracle's success, by way of delivering proactive guidance to help mitigate risk, maximize value and reduce cost of ownership throughout the customer’s lifecycle. Educate industry vertical clients on business practices and any associated contractual implications; ensuring customer awareness and understanding of applicable elements of the Support Portfolio. High performing, resilient, growth track record, intuitive financial (TCO/ROI) focus.

Fahd Mauladad

Experienced Renewals Manager AND Customer Success Manager (CSM) with a demonstrated history of worki...
Philadelphia, Pennsylvania, United States

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Fahd Mauladad’s Email fmauladad@hubspot.com

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Fahd Mauladad’s Location Philadelphia, Pennsylvania, United States

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Fahd Mauladad’s Prior Industry Phenom People | Oracle | Primavera Systems | Softassist

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Work Experience

Hubspot

Principal Contract Manager

2023-04-01 00:00:00 - Present

Phenom People

Customer Success Manager

2020-03-01 00:00:00 - 2020-09-01 00:00:00

Oracle

Customer Success Manager

2018-06-01 00:00:00 - 2020-03-01 00:00:00

Primavera Systems

Maintenance Sales Representative

2004-09-01 00:00:00 - 2008-10-01 00:00:00

Softassist

Sales Account Manager

2001-07-01 00:00:00 - 2004-09-01 00:00:00

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FAQ About Fahd Mauladad

Fahd Mauladad is located at
Philadelphia, Pennsylvania, United States

Fahd Mauladad is a Experienced Renewals Manager AND Customer Success Manager (CSM) with a demonstrated history of working in the information technology and services industry. Strong support professional skilled in Support Sales, Customer Relationship Management (CRM), Professional Services, Software Industry, and Management. Work jointly with the Oracle Key Account Team and customer, including senior leadership and all pertinent levels within the customer's enterprise, to better understand joint business needs and drivers while positioning Oracle to deliver positive ROI and satisfaction from customer's Oracle investment. Additional focus areas involve the delivery of relationship building steps and alignment to internal and external objectives while identifying opportunities that increase product sales and the right degree of support to enhance the customer’s overall Oracle experience. In serving as a single point of support leadership, CSMs are responsible for generating a joint support plan that seamlessly promotes and fosters the customer's, as well as Oracle's success, by way of delivering proactive guidance to help mitigate risk, maximize value and reduce cost of ownership throughout the customer’s lifecycle. Educate industry vertical clients on business practices and any associated contractual implications; ensuring customer awareness and understanding of applicable elements of the Support Portfolio. High performing, resilient, growth track record, intuitive financial (TCO/ROI) focus.