Ezinne Ihebuzor Email & Phone Number | If you're constantly bogged down by operational inefficiencies, you're not alone. These issues can be overwhelming and negatively impact your company's bottom line. YOUR company's operational and financial health is only as strong as the foundation it's built upon. Business success is not just about making money, but also about managing it and the people in it effectively. I specialize in identifying operational challenges and implementing effective solutions that streamline processes and increase productivity. With my expertise, we can focus on growing your business by empowering employees to effectively handle the day-to-day operations, building result-oriented strategies that boost customer retention rate and increase revenue. As an innovative operational/service manager with years of experience in the financial service sector helping companies turn customers' feedback into actionable insights, leading cross-functional teams that help skyrocket growth and increase revenue while navigating the financial landscape and achieving long-term success. I have successfully contributed to the growth and success of organizations by generating new ideas and devising feasible solutions to broadly relevant problems. KEY ACHIEVEMENTS: ✅Increased staff productivity by 25% through continuous teamwork and collaboration training. ✅Developed safety programs such as periodic fire drills that helped to reduce incidents by 60% in one year. ✅Trained and mentored over 100+ employees across all companies) on conflict resolution and excellent customer service delivery. ✅Consistently exceeded weekly debit card application targets by 20% with innovative upselling techniques. ✅Caught fraudulent activities more quickly and efficiently, leading to a drop in the cost of fraud to the customer by nearly 91% and a drop in the cost to the Bank by over 80%. SKILLS: Operations management and optimization, Budgeting and financial analysis, Cross-functional team management, Project management, Strategic planning, Process improvement Risk management, Customer experience management, Service quality assurance and improvement, Communication and relationship management. Are you seeking someone to be part of your Team that will consistently deliver world-class project solutions? You don't have to struggle to effectively manage and streamline your company's operations. Let me help you create a long-lasting impression on your customers, finance and employees with proven strategies that convert. I am looking forward to connecting and working with you. Email: ezinneihebuzor@yahoo.com

Ezinne Ihebuzor

If you're constantly bogged down by operational inefficiencies, you're not alone. These issues can b...
Nigeria

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Ezinne Ihebuzor’s Email eihebuzor@keystonebankng.com

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Ezinne Ihebuzor’s Location Nigeria

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Ezinne Ihebuzor’s Prior Industry Bank Phb | Quanteq Technology Services

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Work Experience

Keystone Bank

Service Manager

Present

Bank Phb

Risk Analyst

2009-05-01 00:00:00 - 2011-07-01 00:00:00

Quanteq Technology Services

Software Development Intern

2006-01-01 00:00:00 - 2006-12-01 00:00:00

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FAQ About Ezinne Ihebuzor

Ezinne Ihebuzor is located at
Nigeria

Ezinne Ihebuzor is a If you're constantly bogged down by operational inefficiencies, you're not alone. These issues can be overwhelming and negatively impact your company's bottom line. YOUR company's operational and financial health is only as strong as the foundation it's built upon. Business success is not just about making money, but also about managing it and the people in it effectively. I specialize in identifying operational challenges and implementing effective solutions that streamline processes and increase productivity. With my expertise, we can focus on growing your business by empowering employees to effectively handle the day-to-day operations, building result-oriented strategies that boost customer retention rate and increase revenue. As an innovative operational/service manager with years of experience in the financial service sector helping companies turn customers' feedback into actionable insights, leading cross-functional teams that help skyrocket growth and increase revenue while navigating the financial landscape and achieving long-term success. I have successfully contributed to the growth and success of organizations by generating new ideas and devising feasible solutions to broadly relevant problems. KEY ACHIEVEMENTS: ✅Increased staff productivity by 25% through continuous teamwork and collaboration training. ✅Developed safety programs such as periodic fire drills that helped to reduce incidents by 60% in one year. ✅Trained and mentored over 100+ employees across all companies) on conflict resolution and excellent customer service delivery. ✅Consistently exceeded weekly debit card application targets by 20% with innovative upselling techniques. ✅Caught fraudulent activities more quickly and efficiently, leading to a drop in the cost of fraud to the customer by nearly 91% and a drop in the cost to the Bank by over 80%. SKILLS: Operations management and optimization, Budgeting and financial analysis, Cross-functional team management, Project management, Strategic planning, Process improvement Risk management, Customer experience management, Service quality assurance and improvement, Communication and relationship management. Are you seeking someone to be part of your Team that will consistently deliver world-class project solutions? You don't have to struggle to effectively manage and streamline your company's operations. Let me help you create a long-lasting impression on your customers, finance and employees with proven strategies that convert. I am looking forward to connecting and working with you. Email: ezinneihebuzor@yahoo.com