Evangelina Swanick Email & Phone Number | I am an experienced service management professional with a demonstrated capacity of building and managing highly-motivated teams, as well as leading cross-functional teams in a fast-paced environment. I am a Team Leader with exceptional listening and critical thinking skills. Banking professional with Officer Status dedicated to effective team management, client and customer satisfaction and keen awareness of implementing bank policies. Recipient of JD Power & Associates Customer Service Award for implementation of agent “soft skills” training, continual process improvement, and significant gains in client satisfaction, experienced in • Change Management • Operations/Project Management • Knowledgeable with Banking Regulatory Agencies training completed through American Bankers Association • Social Media Manager; mitigate damage of brand reputation. Legal, regulatory & compliance violations • Call Center Leadership

Evangelina Swanick

I am an experienced service management professional with a demonstrated capacity of building and man...
5317 Malibu Drive, Minneapolis, United States

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Evangelina Swanick’s Email eswanick@tcfbank.com

Evangelina Swanick’s Phone Numbers

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Evangelina Swanick’s Location 5317 Malibu Drive, Minneapolis, United States

Evangelina Swanick’s Current Industry Tcf Bank

Evangelina Swanick’s Prior Industry Skybridge Americas | Carlson Marketing

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Customer Support Manager

2017-11-01T00:00:00.000Z - Present

Service Delivery Manager

2011-06-01T00:00:00.000Z - 2013-06-01T00:00:00.000Z

Sr. Account Executive

2008-01-01T00:00:00.000Z - 2010-08-01T00:00:00.000Z

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Evangelina Swanick is a I am an experienced service management professional with a demonstrated capacity of building and managing highly-motivated teams, as well as leading cross-functional teams in a fast-paced environment. I am a Team Leader with exceptional listening and critical thinking skills. Banking professional with Officer Status dedicated to effective team management, client and customer satisfaction and keen awareness of implementing bank policies. Recipient of JD Power & Associates Customer Service Award for implementation of agent “soft skills” training, continual process improvement, and significant gains in client satisfaction, experienced in • Change Management • Operations/Project Management • Knowledgeable with Banking Regulatory Agencies training completed through American Bankers Association • Social Media Manager; mitigate damage of brand reputation. Legal, regulatory & compliance violations • Call Center Leadership