Etienne Raffoul Email & Phone Number | Agile Project Manager Scrum Master Customer Service Champion Empowering teams and exceeding customer expectations through agile methodologies. I'm not just an experienced Operations Manager with 14+ years in the internet industry, I'm a passionate Agile Project Manager and Scrum Master driven by delivering results fast, efficiently, and with the customer at the heart of everything we do. My superpowers: Agile Leadership: I spearhead projects using proven Agile frameworks like Scrum, fostering self-organizing teams, iterative development, and continuous improvement. Scrum Master Maestro: I'm the glue that holds teams together, facilitating sprints, removing roadblocks, and ensuring transparency and clear communication. Customer Advocacy: I champion the customer voice, integrating user feedback into the development process and ensuring exceptional after-sales service. Negotiation Ninja: I'm a skilled negotiator, securing resources, partnerships, and deals that propel projects forward. Data-Driven Decisions: I leverage my analytical skills to track progress, identify trends, and make informed decisions that optimize performance and delight customers. Business Planning Prowess: I excel at crafting strategic plans, managing budgets, and aligning project goals with overall business objectives. I thrive in environments where: Collaboration is key and teams are empowered to own their work. Agile methodologies are embraced and continuous improvement is a constant pursuit. Customer satisfaction is the ultimate measure of success. Looking to bring your project to life, cultivate high-performing teams, and leave your customers raving? Let's connect!

Etienne Raffoul

Agile Project Manager Scrum Master Customer Service Champion Empowering teams and exceeding custom...
Beirut Governorate, Beirut Governorate, Lebanon

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Etienne Raffoul’s Email etienne@purplebrains.com

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Etienne Raffoul’s Location Beirut Governorate, Beirut Governorate, Lebanon

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Work Experience

Talaco

Samsung Hhp Service Center Manager

2021-02-01 00:00:00 - 2023-08-01 00:00:00

Antaki Holding Gppk

Head Of Logistics & After Sales

2018-04-01 00:00:00 - 2021-01-01 00:00:00

The Maxa

Operations Manager

2016-09-01 00:00:00 - 2018-04-01 00:00:00

Beytech

Service Manager

2015-02-01 00:00:00 - 2016-09-01 00:00:00

Dicon

After Sales Manager

2006-12-01 00:00:00 - 2015-02-01 00:00:00

Gatewayz

General Manager

2005-01-01 00:00:00 - 2010-08-01 00:00:00

David Atkins Enterprises

Service Coordinator

2006-03-01 00:00:00 - 2007-02-01 00:00:00

Skills

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FAQ About Etienne Raffoul

Etienne Raffoul is located at
Beirut Governorate, Beirut Governorate, Lebanon

Etienne Raffoul is a Agile Project Manager Scrum Master Customer Service Champion Empowering teams and exceeding customer expectations through agile methodologies. I'm not just an experienced Operations Manager with 14+ years in the internet industry, I'm a passionate Agile Project Manager and Scrum Master driven by delivering results fast, efficiently, and with the customer at the heart of everything we do. My superpowers: Agile Leadership: I spearhead projects using proven Agile frameworks like Scrum, fostering self-organizing teams, iterative development, and continuous improvement. Scrum Master Maestro: I'm the glue that holds teams together, facilitating sprints, removing roadblocks, and ensuring transparency and clear communication. Customer Advocacy: I champion the customer voice, integrating user feedback into the development process and ensuring exceptional after-sales service. Negotiation Ninja: I'm a skilled negotiator, securing resources, partnerships, and deals that propel projects forward. Data-Driven Decisions: I leverage my analytical skills to track progress, identify trends, and make informed decisions that optimize performance and delight customers. Business Planning Prowess: I excel at crafting strategic plans, managing budgets, and aligning project goals with overall business objectives. I thrive in environments where: Collaboration is key and teams are empowered to own their work. Agile methodologies are embraced and continuous improvement is a constant pursuit. Customer satisfaction is the ultimate measure of success. Looking to bring your project to life, cultivate high-performing teams, and leave your customers raving? Let's connect!

Etienne Raffoul currently works in the

No Languages Available

Etienne Raffoul has prior
experience in the following industries:
Talaco | Antaki Holding Gppk | The Maxa | Beytech | Dicon | Gatewayz | David Atkins Enterprises

Etienne Raffoul has the following professional experience:
Talaco | Antaki Holding Gppk | The Maxa | Beytech | Dicon | Gatewayz | David Atkins Enterprises

You can view Etienne Raffoul’s LinkedIn profile at LinkedIn URL

Etienne Raffoul’s work email
addresses are
etienne@purplebrains.com

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