Erin Newman

Erin Newman

Director of Global Field Communications & Sales Onboarding
Plano, Texas, United States

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Work Experience

Genesys

Director of Global Field Communications & Sales Onboarding

2024-01-01 - Present

Nectar Services Corp.

Client Engagement & Enablement Manager

2018-07-01 - 2020-11-01

Hewlett Packard Enterprise

Global Knowledge Management & Collaboration Senior Program Manager, Worldwide Sales

2016-09-01 - 2018-07-01

Electronic Data Systems

Marketing Communications Manager - Global Alliances

2005-06-01 - 2006-07-01

First Industrial Realty Trust

Marketing/Leasing Manager

2001-07-01 - 2005-05-01

Skills

web hosting call center software cloud contact center customer experience software contact center as a service customer selfservice workforce engagement management workforce planning enterprise call center outbound call center services digital customer engagement conversational ai chatbots automated routing web messaging sms messaging ivr selfservice

Languages

English German Spanish French Italian Chinese Japanese Portuguese Russian