Erin Deberardinis Cem Pmp Email & Phone Number | I push potential to the limit, building next-level customer success capabilities. An executive at ease with business headwinds and uncharted territory, I nurture customer trust, health and organizational embeddedness to skyrocket business viability and valuation (upwards of 193%) for a sustainable planet and profits. I’m your atypical customer experience leader. MBA-credentialed and certified in Project and Energy Management, I have a unique POV from both sides of the customer and vendor table. I know what it’s like to escalate projects internally for leadership approval and write RFPs. My “been there” experience gives me the eyes (and empathy) to see obstacles faster for proactive work. Usually the non-engineer on the team, I translate technical and business speak on the daily while deeply understanding customer problems and tackling them with reporting measures and verifications to boot. A learner and problem solver to the core, I’m continually engaging in high-level climate change strategy and conversations to leverage customer solutions, from idea to execution, on a micro-level, to contribute to macro-level sustainability development goals. From Fortune 500 companies and healthcare to retail and energy, I’ve led across industries and verticals with: ▸Customer success builds Contributed to a company’s valuation increase by 193%. From end to end, I designed two, from-scratch customer success functions from customer journeys, reporting and metrics to customer touchpoints and communications. ▸Customer health metrics & reporting design I’m not satisfied with net promoter scores. I create better metrics that assess risk for maximum value and optimize customers. ▸Customer influence & buy-in I cultivate customer relationships to solve pain points that benefit the bottom line and planet Earth. Piecing the ESG puzzle together for energy infrastructure project benefits for greater sustainable energy practices and transparency. I know relationships are everything. Please reach out to talk shop or ultra racing via LinkedIn or email: erinalexis84@gmail.com.

Erin Deberardinis Cem Pmp

I push potential to the limit, building next-level customer success capabilities. An executive at ea...
Charlotte Metro, Charlotte Metro, United States

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Erin Deberardinis Cem Pmp’s Email edeberardinis@gridpoint.com

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Erin Deberardinis Cem Pmp’s Location Charlotte Metro, Charlotte Metro, United States

Erin Deberardinis Cem Pmp’s Current Industry Optimum Energy

Erin Deberardinis Cem Pmp’s Prior Industry Atrium Health | Gridpoint | Union County Nc | Mecklenburg County | Family Dollar

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Work Experience

Optimum Energy

Senior Director, Technical Success

2024-01-01 00:00:00 - Present

Atrium Health

Senior Energy Specialist

2023-05-01 00:00:00 - 2024-01-01 00:00:00

Gridpoint

Customer Success Manager

2019-01-01 00:00:00 - 2023-04-01 00:00:00

Union County Nc

Senior Buyer

2016-04-01 00:00:00 - 2019-01-01 00:00:00

Mecklenburg County

Energy Manager

2012-12-01 00:00:00 - 2016-04-01 00:00:00

Family Dollar

Energy Project Manager

2005-12-01 00:00:00 - 2012-12-01 00:00:00

Skills

No Skills Available

Languages

No Languages Available

FAQ About Erin Deberardinis Cem Pmp

Erin Deberardinis Cem Pmp is located at
Charlotte Metro, Charlotte Metro, United States

Erin Deberardinis Cem Pmp is a I push potential to the limit, building next-level customer success capabilities. An executive at ease with business headwinds and uncharted territory, I nurture customer trust, health and organizational embeddedness to skyrocket business viability and valuation (upwards of 193%) for a sustainable planet and profits. I’m your atypical customer experience leader. MBA-credentialed and certified in Project and Energy Management, I have a unique POV from both sides of the customer and vendor table. I know what it’s like to escalate projects internally for leadership approval and write RFPs. My “been there” experience gives me the eyes (and empathy) to see obstacles faster for proactive work. Usually the non-engineer on the team, I translate technical and business speak on the daily while deeply understanding customer problems and tackling them with reporting measures and verifications to boot. A learner and problem solver to the core, I’m continually engaging in high-level climate change strategy and conversations to leverage customer solutions, from idea to execution, on a micro-level, to contribute to macro-level sustainability development goals. From Fortune 500 companies and healthcare to retail and energy, I’ve led across industries and verticals with: ▸Customer success builds Contributed to a company’s valuation increase by 193%. From end to end, I designed two, from-scratch customer success functions from customer journeys, reporting and metrics to customer touchpoints and communications. ▸Customer health metrics & reporting design I’m not satisfied with net promoter scores. I create better metrics that assess risk for maximum value and optimize customers. ▸Customer influence & buy-in I cultivate customer relationships to solve pain points that benefit the bottom line and planet Earth. Piecing the ESG puzzle together for energy infrastructure project benefits for greater sustainable energy practices and transparency. I know relationships are everything. Please reach out to talk shop or ultra racing via LinkedIn or email: erinalexis84@gmail.com.

Erin Deberardinis Cem Pmp currently works in the Optimum Energy |

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Erin Deberardinis Cem Pmp has prior
experience in the following industries:
Atrium Health | Gridpoint | Union County Nc | Mecklenburg County | Family Dollar

Erin Deberardinis Cem Pmp has the following professional experience:
Optimum Energy | Atrium Health | Gridpoint | Union County Nc | Mecklenburg County | Family Dollar