Erick Carrion Email & Phone Number | Able to demonstrate and transfer all my current knowledge to teams either on-site and remotely: Customer care techniques Email writing tones and techniques for several situations Improvement of ultimate customer experience Team motivation 1-1 and group Some of my Technical knowledge is described below Abilities to: -Build complex environments for beta testing and sanity testing purposes -Provide technical feedback based on systematic procedures -Generate on point high-level reports -Generate internal and external Knowledge-base articles -Generate outstanding tested "Fail-safe/bullet-proof" simplified step-by-step technical guides and manuals for new hires, customers, co-workers & managers -Advanced skillset to: -Configure and maintain complex switched wired, wireless and mixed routed networks * LAN, MAN, WAN, TCP/IP, UDP, SIP * Routing, Switching, Messaging * VLAN’s RIP V1/V2, OSPF, IGRP & EIGRP * Unicast, multicast, broadcast & anycast -Analyze Application logs, Server logs, Switch logs and dashboards to resolve memory issues, performance degradation and resolve outages in a quick and efficient manner -Use of network diagnostic tools such as sniffers, Microsoft Server, Microsoft Exchange, and DNS -Work with and analyzing hang dumps, crash dumps, Windows Event logs -Install, maintain and turn on services for video management systems, edge devices, servers, storage solutions (DAS, NAS, SAN), thick clients, thin clients, networks, and integrated subsystems -Work with Active Directory, CA, DNS, DHCP, DFS, VPN technologies -Support/troubleshoot Windows Server 2008/2012/2016 -Design and troubleshoot server/app virtualization technologies -Analyze large amounts of disparate data to produce easily understandable content for customers -Perform high-level root-cause analysis for service interruption recovery and creating preventive measures, then implement or manage enhancements to improve their stability Solid knowledge as an instructor to perform live and maintain focus and dynamic rhythm on crowded presentations of: IP Communication networks IP security for voice, data, video and CCTV/IP Project design considerations Project sizing criteria Efficient implementation techniques Ability to provide basic/advanced technical training of all skills previously mentioned Abilities to perform techniques to improve: Performance Stability Security Throughput Software CCTV/IP & Analog Abilities to identify global trends and develop long term solutions for: Ethical Hacking Virus attacks Spyware Invasion

Erick Carrion

Able to demonstrate and transfer all my current knowledge to teams either on-site and remotely: Cus...
Mexico

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Erick Carrion’s Email ecarrion@dvtel.com

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Erick Carrion’s Location Mexico

Erick Carrion’s Current Industry

Erick Carrion’s Prior Industry Dvtel | Nvt Network Video Technologies | Ipronet | Breeze Ware

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Work Experience

Dvtel

Technical Project Manager

2011-01-01 00:00:00 - 2023-07-01 00:00:00

Nvt Network Video Technologies

Business Development Executive

2010-11-01 00:00:00 - 2011-05-01 00:00:00

Ipronet

Technical Support Manager for Mexico, LATAM & The Caribbean

2008-06-01 00:00:00 - 2010-11-01 00:00:00

Breeze Ware

Special Accounts Executive.

2004-02-01 00:00:00 - 2007-06-01 00:00:00

Skills

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Languages

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FAQ About Erick Carrion

Erick Carrion is located at
Mexico

Erick Carrion is a Able to demonstrate and transfer all my current knowledge to teams either on-site and remotely: Customer care techniques Email writing tones and techniques for several situations Improvement of ultimate customer experience Team motivation 1-1 and group Some of my Technical knowledge is described below Abilities to: -Build complex environments for beta testing and sanity testing purposes -Provide technical feedback based on systematic procedures -Generate on point high-level reports -Generate internal and external Knowledge-base articles -Generate outstanding tested "Fail-safe/bullet-proof" simplified step-by-step technical guides and manuals for new hires, customers, co-workers & managers -Advanced skillset to: -Configure and maintain complex switched wired, wireless and mixed routed networks * LAN, MAN, WAN, TCP/IP, UDP, SIP * Routing, Switching, Messaging * VLAN’s RIP V1/V2, OSPF, IGRP & EIGRP * Unicast, multicast, broadcast & anycast -Analyze Application logs, Server logs, Switch logs and dashboards to resolve memory issues, performance degradation and resolve outages in a quick and efficient manner -Use of network diagnostic tools such as sniffers, Microsoft Server, Microsoft Exchange, and DNS -Work with and analyzing hang dumps, crash dumps, Windows Event logs -Install, maintain and turn on services for video management systems, edge devices, servers, storage solutions (DAS, NAS, SAN), thick clients, thin clients, networks, and integrated subsystems -Work with Active Directory, CA, DNS, DHCP, DFS, VPN technologies -Support/troubleshoot Windows Server 2008/2012/2016 -Design and troubleshoot server/app virtualization technologies -Analyze large amounts of disparate data to produce easily understandable content for customers -Perform high-level root-cause analysis for service interruption recovery and creating preventive measures, then implement or manage enhancements to improve their stability Solid knowledge as an instructor to perform live and maintain focus and dynamic rhythm on crowded presentations of: IP Communication networks IP security for voice, data, video and CCTV/IP Project design considerations Project sizing criteria Efficient implementation techniques Ability to provide basic/advanced technical training of all skills previously mentioned Abilities to perform techniques to improve: Performance Stability Security Throughput Software CCTV/IP & Analog Abilities to identify global trends and develop long term solutions for: Ethical Hacking Virus attacks Spyware Invasion