Eric Hart Sp Email & Phone Number | For more than two decades, I have been a customer success manager, delivering technical service delivery, project management, and client relationship management for Fortune 500 companies across various industries. I hold a PMI-SP certification, a Microsoft Azure Fundamentals certification, and a Scrum Master certification, which enable me to apply agile methodologies, cloud solutions, and risk management strategies to complex projects and service delivery processes. My mission is to provide exceptional customer service and technical leadership, resulting in increased customer satisfaction, loyalty, and retention. At inriver, I was dedicated to a single 12.7m annual account, where I established customer adoption, ensured training needs, and developed best practices to continually drive the customer return on investment and long-term value. I also aided in implementing Zendesk and Salesforce into the client day-to-day process, reducing the turnaround timing on all reported issues by 73%. I have excellent communication and presentation skills, which I use to effectively convey technical solutions, project statuses, and financial reports to various stakeholders. I am seeking an enterprise customer success or technical delivery manager position, where I can leverage my skills and experience to deliver value to customers and contribute to the organization's growth and success. I am passionate about learning new technologies, solving problems, and collaborating with diverse teams. I also enjoy traveling, photography, Scouts BSA, and designing websites in my spare time.

Eric Hart Sp

For more than two decades, I have been a customer success manager, delivering technical service deli...
951 Crystal Lake Road, Lutz, United States

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Eric Hart Sp’s Email eric.hart@connectwise.com

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Eric Hart Sp’s Location 951 Crystal Lake Road, Lutz, United States

Eric Hart Sp’s Current Industry Connectwise

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Work Experience

Connectwise

Team Lead, Onboarding and Consulting (Post Implementations)

2023-09-01T00:00:00.000Z - Present

Inriver

Senior Customer Success Manager

2022-05-01T00:00:00.000Z - 2023-03-01T00:00:00.000Z

Altera Digital Health

Principal Technology Service Delivery Manager - Hosting Solutions Services

2019-10-01T00:00:00.000Z - 2022-05-01T00:00:00.000Z

Software Guidance And Assistance

VP - Infrastructure Project Manager (JPMorgan Chase / Treasury Services)

2012-11-01T00:00:00.000Z - 2013-05-01T00:00:00.000Z

It Convergence

Service Delivery Regional Manager

2011-09-01T00:00:00.000Z - 2012-11-01T00:00:00.000Z

Ej Productions

Owner / Web Designer

2001-05-01T00:00:00.000Z - 2006-11-01T00:00:00.000Z

Clifton Gunderson

Coordination Manager

2005-10-01T00:00:00.000Z - 2006-03-01T00:00:00.000Z

Teksystems

IT Support Desk Supervisor

2005-05-01T00:00:00.000Z - 2005-10-01T00:00:00.000Z

Robert Half Technology

IS Security Analyst (Contract - American Family Insurance)

2004-12-01T00:00:00.000Z - 2005-04-01T00:00:00.000Z

Tds Telecommunications

Business Analyst II

1999-12-01T00:00:00.000Z - 2004-11-01T00:00:00.000Z

University Of Wisconsin Madison

Classroom Instructor – UW Minority Outreach Program

2000-05-01T00:00:00.000Z - 2003-08-01T00:00:00.000Z

Sitel Technologies

Project Manager (AT&T)

1998-06-01T00:00:00.000Z - 1999-12-01T00:00:00.000Z

Skills

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Languages

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FAQ About Eric Hart Sp

Eric Hart Sp is located at
951 Crystal Lake Road, Lutz, United States

Eric Hart Sp is a For more than two decades, I have been a customer success manager, delivering technical service delivery, project management, and client relationship management for Fortune 500 companies across various industries. I hold a PMI-SP certification, a Microsoft Azure Fundamentals certification, and a Scrum Master certification, which enable me to apply agile methodologies, cloud solutions, and risk management strategies to complex projects and service delivery processes. My mission is to provide exceptional customer service and technical leadership, resulting in increased customer satisfaction, loyalty, and retention. At inriver, I was dedicated to a single 12.7m annual account, where I established customer adoption, ensured training needs, and developed best practices to continually drive the customer return on investment and long-term value. I also aided in implementing Zendesk and Salesforce into the client day-to-day process, reducing the turnaround timing on all reported issues by 73%. I have excellent communication and presentation skills, which I use to effectively convey technical solutions, project statuses, and financial reports to various stakeholders. I am seeking an enterprise customer success or technical delivery manager position, where I can leverage my skills and experience to deliver value to customers and contribute to the organization's growth and success. I am passionate about learning new technologies, solving problems, and collaborating with diverse teams. I also enjoy traveling, photography, Scouts BSA, and designing websites in my spare time.

Eric Hart Sp currently works in the Connectwise |

No Languages Available

Eric Hart Sp has prior
experience in the following industries:
Inriver | Altera Digital Health | Software Guidance And Assistance | It Convergence | Ej Productions | Clifton Gunderson | Teksystems | Robert Half Technology | Tds Telecommunications | University Of Wisconsin Madison | Sitel Technologies

Eric Hart Sp has the following professional experience:
Connectwise | Inriver | Altera Digital Health | Software Guidance And Assistance | It Convergence | Ej Productions | Clifton Gunderson | Teksystems | Robert Half Technology | Tds Telecommunications | University Of Wisconsin Madison | Sitel Technologies

You can view Eric Hart Sp’s LinkedIn profile at LinkedIn URL

Eric Hart Sp’s work email
addresses are
eric.hart@connectwise.com

Connectwise |

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