Eric Derby Email & Phone Number | At Avaya, my dedication to reinventing customer experiences is matched by my strategic expertise in blending technology with business objectives. Our team's approach has pivoted towards not just addressing immediate needs, but also architecting roadmaps that align with our clients' long-term visions. Specializing in Contact Center as a Service (CCaaS), my recent efforts have been instrumental in crafting solutions that leverage AI and cloud technologies, ensuring that each client's unique brand strategy is at the heart of their customer interactions. With the collaboration of our Professional Services teams, we've secured multiple high-value engagements, reflecting my commitment to fostering strong partnerships and delivering customer success. My tenure as a Solutions Consultant has been defined by a consultative mindset, where understanding the nuances of our clients' challenges is paramount. This approach has empowered us to guide our clients through transformations that not only meet but exceed their KPIs, ultimately enhancing the customer and employee experience ecosystem.

Eric Derby

At Avaya, my dedication to reinventing customer experiences is matched by my strategic expertise in...
Cedar Park, Texas, United States

*50 free lookup(s) per month.

Eric Derby’s Email ederby@avaya.com

Eric Derby’s Phone Numbers

Get ERIC’s Phone Number (For Free)

Social Media

Eric Derby’s Location Cedar Park, Texas, United States

Eric Derby’s Current Industry Avaya

Eric Derby’s Prior Industry Zuludesk | Apple | Texas A And M University

Find accurate emails & phone numbers for over 700M professionals.

Customer Solutions Architect

2024-01-01 00:00:00 - Present

Regional Sales Director

2018-04-01 00:00:00 - 2018-12-01 00:00:00

Senior Systems Engineer

2014-10-01 00:00:00 - 2018-04-01 00:00:00

Help Desk Manager - Chemical Engineering

2001-05-01 00:00:00 - 2005-06-01 00:00:00

No Skills Available

No Languages Available

Eric Derby is a At Avaya, my dedication to reinventing customer experiences is matched by my strategic expertise in blending technology with business objectives. Our team's approach has pivoted towards not just addressing immediate needs, but also architecting roadmaps that align with our clients' long-term visions. Specializing in Contact Center as a Service (CCaaS), my recent efforts have been instrumental in crafting solutions that leverage AI and cloud technologies, ensuring that each client's unique brand strategy is at the heart of their customer interactions. With the collaboration of our Professional Services teams, we've secured multiple high-value engagements, reflecting my commitment to fostering strong partnerships and delivering customer success. My tenure as a Solutions Consultant has been defined by a consultative mindset, where understanding the nuances of our clients' challenges is paramount. This approach has empowered us to guide our clients through transformations that not only meet but exceed their KPIs, ultimately enhancing the customer and employee experience ecosystem.