Elizabeth Cooper Email & Phone Number | Network Customer Service and Collections Operations Manager of 15 Healthcare facilities, effectively leading staff of 50 or more employees. *Recognized for Reduction of Self pay Accounts receivable (90 days plus) by 15%, consistently achieving EPIC’s Gold & Diamond Trophies. * Successful Implementations on several new software packages and facility alignments among all network facilities. * Hall of Fame Coaching Awards 2022 & 2023 * Helmsman trophy winner for compassion and dedication. Successful experience in providing financial solutions, skilled negotiations, leading superior Customer Service and Collections teams, improving patient retention and patient satisfaction, providing timely solutions for vendor accounts payable, correspondence management, performance reviews, daily productivity reviews, process improvements, state reporting, call center management, metrics reporting, risk management, complaint resolution, revenue cycle management, system implementations and leading successful teams with diverse industry experience. Former Vice President of CitiCapital (Division of Citigroup), effectively leading staff of up to 40 or more employees. End of Lease Asset Management for small and middle market equipment. * Increased Residual Realization by 20% * Increased client retention rate by 10% * Increased residual payments by 22MM in 2 years * Prepared Industry Studies * Successfully Negotiated with clients and remarketers to increase Gain on Sales.

Elizabeth Cooper

Network Customer Service and Collections Operations Manager of 15 Healthcare facilities, effectivel...
Westwood, New Jersey, United States

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Elizabeth Cooper’s Location Westwood, New Jersey, United States

Elizabeth Cooper’s Current Industry Hackensack Meridian Health

Elizabeth Cooper’s Prior Industry Hackensack University Medical Center | Citi | Finova Capital | Bell Atlantic Tri Continental Leasing

Find accurate emails & phone numbers for over 700M professionals.

Network Customer Service & Collections Operations Manager

2021-01-01 00:00:00 - Present

Customer Service Supervisor / Finance Dept

2008-09-01 00:00:00 - 2018-04-01 00:00:00

Vice President - Portfolio Management

2003-08-01 00:00:00 - 2007-11-01 00:00:00

Team Leader / Asset Manager

1996-04-01 00:00:00 - 2003-04-01 00:00:00

Customer Service Supervisor

1991-11-01 00:00:00 - 1996-04-01 00:00:00

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Elizabeth Cooper is a Network Customer Service and Collections Operations Manager of 15 Healthcare facilities, effectively leading staff of 50 or more employees. *Recognized for Reduction of Self pay Accounts receivable (90 days plus) by 15%, consistently achieving EPIC’s Gold & Diamond Trophies. * Successful Implementations on several new software packages and facility alignments among all network facilities. * Hall of Fame Coaching Awards 2022 & 2023 * Helmsman trophy winner for compassion and dedication. Successful experience in providing financial solutions, skilled negotiations, leading superior Customer Service and Collections teams, improving patient retention and patient satisfaction, providing timely solutions for vendor accounts payable, correspondence management, performance reviews, daily productivity reviews, process improvements, state reporting, call center management, metrics reporting, risk management, complaint resolution, revenue cycle management, system implementations and leading successful teams with diverse industry experience. Former Vice President of CitiCapital (Division of Citigroup), effectively leading staff of up to 40 or more employees. End of Lease Asset Management for small and middle market equipment. * Increased Residual Realization by 20% * Increased client retention rate by 10% * Increased residual payments by 22MM in 2 years * Prepared Industry Studies * Successfully Negotiated with clients and remarketers to increase Gain on Sales.

Elizabeth Cooper has prior
experience in the following industries:
Hackensack University Medical Center | Citi | Finova Capital | Bell Atlantic Tri Continental Leasing

Elizabeth Cooper has the following professional experience:
Hackensack Meridian Health | Hackensack University Medical Center | Citi | Finova Capital | Bell Atlantic Tri Continental Leasing