Edwin Ho Email & Phone Number | Experienced in regional APAC roles implementing global programs, regional service delivery and senior leadership engagement. I love my role as the APAC IT Service Delivery Manager/Business Partner and would like to pursue the same responsibilities in a similar environment. • Business Partnering • ITIL & IT Service Management • KPI, SLA Reporting/Dashboard • Leadership Engagement • IT Service Delivery • Digital Workspace Support • Stakeholder Management • IT Service Continuity & DR • Vendor Management Key Strengths • Business Partnering & Stakeholder Management: Demonstrated ability to work with senior leadership to understand and implement new business requirements. Ability to articulate and champion program ideas. Can energize and develop teams, building support for ideas. • Service Management: Proven success in implementing global IT service management programs. This includes service delivery, stakeholder communications, transition and working with country, regional and global teams. • Service Delivery: Adept at service and SLA turnaround through establishing working groups with key stakeholders, vendors, regional and global teams. Typically, responsible for regional service review meetings and IT service dashboard. • Varied Experience: MNCs in the pharmaceutical, medical, freight, retail & financial sectors.

Edwin Ho

Experienced in regional APAC roles implementing global programs, regional service delivery and senio...
Singapore

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Edwin Ho’s Email edwin.ho@dyson.com

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Edwin Ho’s Location Singapore

Edwin Ho’s Current Industry Allianz Asia Pacific

Edwin Ho’s Prior Industry Dyson | Biomerieux | Tnt | Johnson And Johnson | Hewlett Packard

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Edwin Ho is a Experienced in regional APAC roles implementing global programs, regional service delivery and senior leadership engagement. I love my role as the APAC IT Service Delivery Manager/Business Partner and would like to pursue the same responsibilities in a similar environment. • Business Partnering • ITIL & IT Service Management • KPI, SLA Reporting/Dashboard • Leadership Engagement • IT Service Delivery • Digital Workspace Support • Stakeholder Management • IT Service Continuity & DR • Vendor Management Key Strengths • Business Partnering & Stakeholder Management: Demonstrated ability to work with senior leadership to understand and implement new business requirements. Ability to articulate and champion program ideas. Can energize and develop teams, building support for ideas. • Service Management: Proven success in implementing global IT service management programs. This includes service delivery, stakeholder communications, transition and working with country, regional and global teams. • Service Delivery: Adept at service and SLA turnaround through establishing working groups with key stakeholders, vendors, regional and global teams. Typically, responsible for regional service review meetings and IT service dashboard. • Varied Experience: MNCs in the pharmaceutical, medical, freight, retail & financial sectors.