FAQ About Edward Jones

• What is Edward Jones's address?

  Edward Jones is located at
  4218 South Pitkin Street, Aurora, United States

• What is Edward Jones's job title?

  Edward Jones is a EDWARD JONES 4218 S PITKIN ST, AURORA, COLORADO 80013. TN: 720.285.8319 EDWARD_JONES@COMCAST.COM SUMMARY A Flexible, detail-oriented professional with 25 years of experience in a fast-paced technical environment. Dedicated support professional with a background in system monitoring and fault isolation for escalated carrier issues. Third-level support for internal support groups. Employs ability to contribute independently as well as collaborate with a team. A hard-working team member with a demonstrated ability to work closely with Peers, and all levels of an organization, consistently ensuring the highest level of service. A cost-conscious and meticulous top performer with an unwavering commitment to excellence. EXPERIENCE 2010 TO PRESENT Sr Technician, SPA Advanced Voice Routing and Portability / CXSO Specialty Queues Ops & Comms Senior Technician. • Diagnosing and resolving technical issues for Wholesale voice, Carrier-to-Carrier peering relationships, E-911, and Emergency Ring Down. • Overnight point of contact for various PSAP, OEM, and LEAs for reporting downed lines, ALI/ANI validations. • Provide Monitoring for fault isolation for routing on national, international, and wholesale routed calls. • Testing and fault isolation for escalated Wholesale voice routing issues. • Analysis and mitigation of call fraud over Wholesale routes as escalated by system alarm or carrier escalation. • Manages and resolves reported carrier fraud issues, utilizing Excel, including simple pivot tables, to gather data for accurate traffic fraud diagnosis. • Collaborates with a proficient team of technicians to troubleshoot call routing challenges for Comcast clientele. • Offers assistance to Least Cost Routing providers, Carriers, Wholesale Voice Customers, and other stakeholders. • Elevates on-network trouble concerns to Comcast engineers. • Demonstrates consistent reliability in addressing highly escalated issues for the management team. EDUCATION 2014 Community College of Aurora Aurora, CO Cisco Network Associate I (CNG260) Cisco Network Associate II (CNG261) Cisco Network Associate III (CNG262) Cisco Network Associate IV (CNG263) COMPUTER SKILLS IMS, BMC Remedy, Tektronix IRIS Session Analyzer. Windows, Windows Office products. Global Convergence Solutions DROM / DRAM, NetScout nGenius Session Analyzer, eGain usage in a production environment, Asterisk PBX, RTS. PRIVATE BUSINESS VENTURES Owner; A Notary 2 GO! (Mobile Notary Services.) Owner; The Splendid Knot. (Wedding Officiant) Owner; FrenGoods Hand Made (Hand crafted small leather goods)

• What industry does Edward Jones currently work in?

  Edward Jones currently works in the Comcast |

• Which languages does Edward Jones speak?

  No Languages Available

• Which industries has Edward Jones previously worked in?

  Edward Jones has prior
  experience in the following industries:
  A Notary 2 Go | The Splendid Knot | At And T Comcast | Tci At And T

• What is Edward Jones’s work experience?

  Edward Jones has the following professional experience:
  Comcast | A Notary 2 Go | The Splendid Knot | At And T Comcast | Tci At And T

• How can I find Edward Jones on LinkedIn?

  You can view Edward Jones’s LinkedIn profile at LinkedIn URL

• What are Edward Jones’s work email addresses?

  Edward Jones’s work email
  addresses are
  edward_jones@comcast.com

• What company does Edward Jones work for?

  Comcast |