Edward James Email & Phone Number | Experienced Help Desk Manager with a demonstrated history of working in the government administration industry. Skilled in Technical Documentation, Service-Level Agreements (SLA), Remote Support, Root Cause Analysis, and Metrics Reporting. Strong information technology professional with an Associate's degree focused on Journalism from Luzerne County Community College.

Edward James

Experienced Help Desk Manager with a demonstrated history of working in the government administratio...
Kingston, Pennsylvania, United States

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Edward James’s Location Kingston, Pennsylvania, United States

Edward James’s Current Industry Luzerne County Government

Edward James’s Prior Industry C3i Solutions

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Information Technology Service Delivery Manager

2016-10-01 00:00:00 - Present

IT Support Specialist

2008-01-01 00:00:00 - 2016-10-01 00:00:00

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Edward James is a Experienced Help Desk Manager with a demonstrated history of working in the government administration industry. Skilled in Technical Documentation, Service-Level Agreements (SLA), Remote Support, Root Cause Analysis, and Metrics Reporting. Strong information technology professional with an Associate's degree focused on Journalism from Luzerne County Community College.