Dwight Sheffield Email & Phone Number | A dedicated and detail-oriented IT professional with a strong background in hardware/software installation and upgrades, custom system configuration, requirements analysis, help desk operations, troubleshooting/technical support, LAN systems, end-user guidelines development, application evaluation/documentation, and inventory management. Utilizes excellent communication skills to interface with vendors, deliver onsite end-user training, and supervise personnel. Proficient in diagnosing and troubleshooting hardware and software problems, resolving Tier 3 issues, and ensuring customer satisfaction. Consults with users to deliver solutions that effectively address business requirements.

Dwight Sheffield

A dedicated and detail-oriented IT professional with a strong background in hardware/software instal...
Matteson, Illinois, United States

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Dwight Sheffield’s Email sheffieldd@bsbsil.com

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Dwight Sheffield’s Location Matteson, Illinois, United States

Dwight Sheffield’s Current Industry Bluecross Blueshield Of Illinois

Dwight Sheffield’s Prior Industry

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Lead Client Technician

2009-11-01 00:00:00 - Present

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Dwight Sheffield is a A dedicated and detail-oriented IT professional with a strong background in hardware/software installation and upgrades, custom system configuration, requirements analysis, help desk operations, troubleshooting/technical support, LAN systems, end-user guidelines development, application evaluation/documentation, and inventory management. Utilizes excellent communication skills to interface with vendors, deliver onsite end-user training, and supervise personnel. Proficient in diagnosing and troubleshooting hardware and software problems, resolving Tier 3 issues, and ensuring customer satisfaction. Consults with users to deliver solutions that effectively address business requirements.