Dwayne Williams Email & Phone Number | Dedicated and results-driven Business System Analyst with a proven track record of success in managing complex projects and driving organizational efficiency. I specialize in implementing strategic solutions, optimizing system functionality, and fostering collaboration between IT development teams and business stakeholders. My expertise spans various industries, including banking, insurance/reinsurance, startups, media, engineering, and technology. Innovative COO and Head of Business Insights at Lineapple, spearheading transformative initiatives in the digital queue startup space. As a Scrum Master, I lead an agile development team, ensuring timely product delivery and streamlined processes. Specializing in mobile architecture design, I orchestrate updates and new developments for the Lineapple App and analytic panel. My role involves crafting internal and external Scope of Work for the programming team, project management for mobile updates, and collaborating with enterprise clients for seamless Lineapple application implementation. Adept at designing and overseeing our Wait Intelligence system, I analyze user wait data, develop reporting guidelines, and contribute to strategic pricing and marketing initiatives. My responsibilities include overseeing new client training and cultivating relationships in the investor and business communities. Enthusiastically delving into AI research for business analysis, I am exploring AI integration to augment system functionalities, automate mundane tasks, and derive actionable insights from intricate datasets. Committed to propelling organizations with cutting-edge AI advancements in strategic decision-making and operational efficacy.

Dwayne Williams

Dedicated and results-driven Business System Analyst with a proven track record of success in managi...
Cary, North Carolina, United States

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Dwayne Williams’s Email dwayne.williams@metlife.com

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Dwayne Williams’s Location Cary, North Carolina, United States

Dwayne Williams’s Current Industry First Citizens Bank

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Work Experience

First Citizens Bank

Business System Analysts II

2023-07-01 00:00:00 - Present

SAS

Product Owner & Business System Analyst

2022-06-01 00:00:00 - 2023-02-01 00:00:00

Metlife

Governance Program Coordinator & Business Analyst

2017-05-01 00:00:00 - 2019-09-01 00:00:00

Lineapple

Vice President Operations (co-founder)

2012-04-01 00:00:00 - 2019-04-01 00:00:00

Alm Media

Financial Analyst

2016-02-01 00:00:00 - 2016-09-01 00:00:00

Aig

Reinsurance Business Analyst

2015-04-01 00:00:00 - 2016-02-01 00:00:00

Scor

Catastrophe Underwriting Analyst

2008-04-01 00:00:00 - 2013-01-01 00:00:00

Cameron

CADD drafter and Documentation

1999-06-01 00:00:00 - 2004-02-01 00:00:00

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FAQ About Dwayne Williams

Dwayne Williams is located at
Cary, North Carolina, United States

Dwayne Williams is a Dedicated and results-driven Business System Analyst with a proven track record of success in managing complex projects and driving organizational efficiency. I specialize in implementing strategic solutions, optimizing system functionality, and fostering collaboration between IT development teams and business stakeholders. My expertise spans various industries, including banking, insurance/reinsurance, startups, media, engineering, and technology. Innovative COO and Head of Business Insights at Lineapple, spearheading transformative initiatives in the digital queue startup space. As a Scrum Master, I lead an agile development team, ensuring timely product delivery and streamlined processes. Specializing in mobile architecture design, I orchestrate updates and new developments for the Lineapple App and analytic panel. My role involves crafting internal and external Scope of Work for the programming team, project management for mobile updates, and collaborating with enterprise clients for seamless Lineapple application implementation. Adept at designing and overseeing our Wait Intelligence system, I analyze user wait data, develop reporting guidelines, and contribute to strategic pricing and marketing initiatives. My responsibilities include overseeing new client training and cultivating relationships in the investor and business communities. Enthusiastically delving into AI research for business analysis, I am exploring AI integration to augment system functionalities, automate mundane tasks, and derive actionable insights from intricate datasets. Committed to propelling organizations with cutting-edge AI advancements in strategic decision-making and operational efficacy.