Don Skenderian Email & Phone Number | Seasoned executive with robust experience in Go-To-Market (GTM), Customer Success, and Operations at eCommerce, DTC and SaaS companies. I excel in spearheading strategic initiatives that significantly boost customer satisfaction, operational efficiency, revenue growth and shareholder value. At Toast, I established and led a global strategic operations team, transforming customer and employee experiences through innovative process reengineering, organizational design and technology enhancements. My strategic leadership was pivotal in redefining customer lifecycle management, enhancing net revenue retention, and accelerating customer onboarding. Previously, as a General Manager at Wayfair, I managed multiple business units with revenue pipelines up to 1B, where I consistently surpassed sales targets and dramatically improved customer experiences. My hands-on approach in business development and account management enabled the onboarding of key partners and the achievement of significant cost of goods sold (COGS) reductions through strategic negotiations. My leadership not only drove substantial business growth but also cultivated a high-performance culture that led to the advancement of team members into leadership roles, embodying a commitment to professional development and operational excellence.

Don Skenderian

Seasoned executive with robust experience in Go-To-Market (GTM), Customer Success, and Operations at...
35 Fairfield StreetApartment 3, Boston, United States

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Don Skenderian’s Email dskenderian@wayfair.com

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Don Skenderian’s Location 35 Fairfield StreetApartment 3, Boston, United States

Don Skenderian’s Current Industry Toast Masschallenge

Don Skenderian’s Prior Industry Wayfair | Ledvance | Petco | Staples

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Work Experience

Toast

Vice President, Strategic Operations

2022-10-01 00:00:00 - Present

Masschallenge

Startup Mentor

2017-06-01 00:00:00 - Present

Wayfair

General Manager

2017-12-01 00:00:00 - 2022-10-01 00:00:00

Ledvance

General Manager, North American Digital & eCommerce

2016-02-01 00:00:00 - 2017-12-01 00:00:00

Petco

Head of Softlines, Toys & Pet Furniture - eCommerce

2014-04-01 00:00:00 - 2015-06-01 00:00:00

Staples

Head of Copy & Print Business Products (Omnichannel)

2013-07-01 00:00:00 - 2014-04-01 00:00:00

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FAQ About Don Skenderian

Don Skenderian is located at
35 Fairfield StreetApartment 3, Boston, United States

Don Skenderian is a Seasoned executive with robust experience in Go-To-Market (GTM), Customer Success, and Operations at eCommerce, DTC and SaaS companies. I excel in spearheading strategic initiatives that significantly boost customer satisfaction, operational efficiency, revenue growth and shareholder value. At Toast, I established and led a global strategic operations team, transforming customer and employee experiences through innovative process reengineering, organizational design and technology enhancements. My strategic leadership was pivotal in redefining customer lifecycle management, enhancing net revenue retention, and accelerating customer onboarding. Previously, as a General Manager at Wayfair, I managed multiple business units with revenue pipelines up to 1B, where I consistently surpassed sales targets and dramatically improved customer experiences. My hands-on approach in business development and account management enabled the onboarding of key partners and the achievement of significant cost of goods sold (COGS) reductions through strategic negotiations. My leadership not only drove substantial business growth but also cultivated a high-performance culture that led to the advancement of team members into leadership roles, embodying a commitment to professional development and operational excellence.