Diane Bartl Email & Phone Number | I am the Global Head of Problem Management at S&PGlobal. I manage the strategic roadmap for the process, onboarding, governance, KPI reporting, Agile Framework alignment, training and I oversee the Problem Management process tool implementation for our division. Additionally, I manage a global team of 9 who provide customer service and onboarding support for the Ratings business as well as scrum team management, Incident and Problem Management Support, CMDB Support and we own and manage the Knowledge Base for our division. I hold Master of Science Degree from NYU in Publishing Business and I am ITIL Certified. Specialties: Service Operations, Customer Service, Communication, Project Management, Incident Management, Problem Management, Process documentation and implementation, AWS Migration and Support and Agile Methodologies.

Diane Bartl

I am the Global Head of Problem Management at S&PGlobal. I manage the strategic roadmap for the pro...
Keansburg, New Jersey, United States

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Diane Bartl’s Email db@spglobal.com

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Diane Bartl’s Location Keansburg, New Jersey, United States

Diane Bartl’s Current Industry S And P Global

Diane Bartl’s Prior Industry Standard And Poors | Atos | Verisk Analytics | Mcgraw Hill | Businessweek Magazine

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Manager, Site Reliability Engineering

2019-01-01 00:00:00 - Present

Service Operations Manager

2013-12-01 00:00:00 - 2018-12-01 00:00:00

Major Incident Manager

2013-04-01 00:00:00 - 2013-12-01 00:00:00

Immediate Response Analyst

2012-03-01 00:00:00 - 2013-04-01 00:00:00

Business Analyst

2007-06-01 00:00:00 - 2012-07-01 00:00:00

Technical Project Specialist

2004-10-01 00:00:00 - 2007-06-01 00:00:00

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Diane Bartl is a I am the Global Head of Problem Management at S&PGlobal. I manage the strategic roadmap for the process, onboarding, governance, KPI reporting, Agile Framework alignment, training and I oversee the Problem Management process tool implementation for our division. Additionally, I manage a global team of 9 who provide customer service and onboarding support for the Ratings business as well as scrum team management, Incident and Problem Management Support, CMDB Support and we own and manage the Knowledge Base for our division. I hold Master of Science Degree from NYU in Publishing Business and I am ITIL Certified. Specialties: Service Operations, Customer Service, Communication, Project Management, Incident Management, Problem Management, Process documentation and implementation, AWS Migration and Support and Agile Methodologies.

Diane Bartl has prior
experience in the following industries:
Standard And Poors | Atos | Verisk Analytics | Mcgraw Hill | Businessweek Magazine

Diane Bartl has the following professional experience:
S And P Global | Standard And Poors | Atos | Verisk Analytics | Mcgraw Hill | Businessweek Magazine