Deepan Patel Email & Phone Number | As a Senior IT Software and Hardware Analyst with over 6 years of experience, I have a track record of securing, supporting and enhancing technology environments that enables organisations to embrace a digital future confidently. With a relentless focus on IT security, I identify vulnerabilities and implement robust security solutions that strengthen, protect data and systems from potential breaches and malware threats. After graduating in Computer Science, I sought to evolve my technical skills further, initially as a Technical Support Advisor at Tesco before becoming a CRM Data Delivery Executive with Regus. In 2015, I provided 1st line technical support and advice to customers and partners for Utility Warehouse/Telecom Plus PLC, handling queries on landline, broadband, mobile, VoIP, and email / web platform services and escalating line faults to 2nd line support. Approached to join a cloud-based digital asset management platform business in 2017, OpenAsset. I supported clients and troubleshooted server side, end user and code base issues when installing, upgrading and patching the SaaS system to the latest version, onsite and remotely. My goal was always to improve customer experience and enhance value by ensuring all metadata and scripts were uploaded correctly to achieve a smooth transition from LAN to the cloud. I was subsequently headhunted to join a global advisory firm that provides economic forecasting and analysis to blue-chip multinationals, banks, asset managers, governments, central banks, academic institutions and trade associations. As an IT Support Analyst, my responsibilities grew to provide 1st, 2nd and 3rd line IT support to internal and external stakeholders. Also strengthened the firm’s IT security protection. Through constant risk analysis and oversight of software and hardware, my goal was to prevent IT security issues, ensure licenses were updated to reduce malware threats and introduce cloud-based Mimecast solutions. By studying for the ISC2 qualification, I am eager to broaden my capabilities in cyber security.

Deepan Patel

As a Senior IT Software and Hardware Analyst with over 6 years of experience, I have a track record...
London, London, United Kingdom

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Deepan Patel’s Email dpatel@oxfordeconomics.com

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Deepan Patel’s Location London, London, United Kingdom

Deepan Patel’s Current Industry Matches

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Work Experience

Matches

Senior IT Support Analyst

2024-02-01 00:00:00 - Present

Oxford Economics

IT Support Analyst

2018-10-01 00:00:00 - 2023-09-01 00:00:00

Openasset

Technical Support Engineer

2017-01-01 00:00:00 - 2018-08-01 00:00:00

Utility Warehouse

1st/2nd line Technical Support Advisor

2015-05-01 00:00:00 - 2016-12-01 00:00:00

Regus

CRM Data Delivery Executive

2013-05-01 00:00:00 - 2014-06-01 00:00:00

Tesco

Tech Support Advisor

2010-07-01 00:00:00 - 2013-05-01 00:00:00

The Retail People

Team Member (Olympics London 2012)

2012-07-01 00:00:00 - 2012-08-01 00:00:00

Media Trust

IT Support Assistant (Placement)

2009-10-01 00:00:00 - 2010-07-01 00:00:00

Tesco Stores

Customer Assistant (Checkouts)

2007-07-01 00:00:00 - 2010-07-01 00:00:00

Skills

No Skills Available

Languages

No Languages Available

FAQ About Deepan Patel

Deepan Patel is located at
London, London, United Kingdom

Deepan Patel is a As a Senior IT Software and Hardware Analyst with over 6 years of experience, I have a track record of securing, supporting and enhancing technology environments that enables organisations to embrace a digital future confidently. With a relentless focus on IT security, I identify vulnerabilities and implement robust security solutions that strengthen, protect data and systems from potential breaches and malware threats. After graduating in Computer Science, I sought to evolve my technical skills further, initially as a Technical Support Advisor at Tesco before becoming a CRM Data Delivery Executive with Regus. In 2015, I provided 1st line technical support and advice to customers and partners for Utility Warehouse/Telecom Plus PLC, handling queries on landline, broadband, mobile, VoIP, and email / web platform services and escalating line faults to 2nd line support. Approached to join a cloud-based digital asset management platform business in 2017, OpenAsset. I supported clients and troubleshooted server side, end user and code base issues when installing, upgrading and patching the SaaS system to the latest version, onsite and remotely. My goal was always to improve customer experience and enhance value by ensuring all metadata and scripts were uploaded correctly to achieve a smooth transition from LAN to the cloud. I was subsequently headhunted to join a global advisory firm that provides economic forecasting and analysis to blue-chip multinationals, banks, asset managers, governments, central banks, academic institutions and trade associations. As an IT Support Analyst, my responsibilities grew to provide 1st, 2nd and 3rd line IT support to internal and external stakeholders. Also strengthened the firm’s IT security protection. Through constant risk analysis and oversight of software and hardware, my goal was to prevent IT security issues, ensure licenses were updated to reduce malware threats and introduce cloud-based Mimecast solutions. By studying for the ISC2 qualification, I am eager to broaden my capabilities in cyber security.

Deepan Patel currently works in the Matches |

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Deepan Patel has prior
experience in the following industries:
Oxford Economics | Openasset | Utility Warehouse | Regus | Tesco | The Retail People | Media Trust | Tesco Stores

Deepan Patel has the following professional experience:
Matches | Oxford Economics | Openasset | Utility Warehouse | Regus | Tesco | The Retail People | Media Trust | Tesco Stores