Deep Desai Email & Phone Number | Workforce Management professional with 4+ years of experience with demonstrated history of working in the Contact Centre environment. Skilled in Resource Management, Forecast Management, Data Analytics, and Insight Specialist. Experience in Verint (Workforce Management tool), GSN (Telephony system), Genesys Cloud. Strong operations and project management professional with a Graduate Diploma in Operations and Production Management.

Deep Desai

Workforce Management professional with 4+ years of experience with demonstrated history of working i...
Christchurch, Christchurch, New Zealand

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Deep Desai’s Location Christchurch, Christchurch, New Zealand

Deep Desai’s Current Industry Meridian Energy

Deep Desai’s Prior Industry Myob | Wns Global Services | Sage Automation India Private Limited Pune

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Customer Workflow And Resource Manager

2022-05-01 00:00:00 - Present

Real Time Analyst - Workforce Operations

2020-10-01 00:00:00 - 2022-05-01 00:00:00

Operations Associate

2016-01-01 00:00:00 - 2016-09-01 00:00:00

Graduate Trainee Engineer

2014-12-01 00:00:00 - 2016-01-01 00:00:00

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Deep Desai is a Workforce Management professional with 4+ years of experience with demonstrated history of working in the Contact Centre environment. Skilled in Resource Management, Forecast Management, Data Analytics, and Insight Specialist. Experience in Verint (Workforce Management tool), GSN (Telephony system), Genesys Cloud. Strong operations and project management professional with a Graduate Diploma in Operations and Production Management.