Debra Smith Email & Phone Number | Responsible for leading and driving change management and communications required in projects, initiatives and day to day operation activities that includes: Communication Plan, Stakeholder Analysis, Impact Assessment, Training Plan and Sustainment Plan. Work with peer management at all levels, including supervisors and executive management in the Customer Services organization under all jurisdictions to support customer service strategies, goals, objectives, and change integration initiatives through the application of effective change management practices. Collaborate with internal departments and project teams to produce and align consolidated project plans.

Debra Smith

Responsible for leading and driving change management and communications required in projects, initi...
Charlotte, North Carolina, United States

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Debra Smith’s Location Charlotte, North Carolina, United States

Debra Smith’s Current Industry Duke Energy

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Change Management Consultant

2011-05-01 00:00:00 - Present

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Debra Smith is a Responsible for leading and driving change management and communications required in projects, initiatives and day to day operation activities that includes: Communication Plan, Stakeholder Analysis, Impact Assessment, Training Plan and Sustainment Plan. Work with peer management at all levels, including supervisors and executive management in the Customer Services organization under all jurisdictions to support customer service strategies, goals, objectives, and change integration initiatives through the application of effective change management practices. Collaborate with internal departments and project teams to produce and align consolidated project plans.