David Blott Email & Phone Number | • 10+ years of major incident management experience in complex environments, providing incident management services within the ITIL framework. Services were provided to the NAB NextGen Personal Banking Origination Platform (PBOP) project, ANZ Bank (ITIL & CobiT), Department of Justice, IBM (BHP Billiton Account) and Telstra (multiple networks, NAB, Qantas, Westpac & Woolworths IT accounts) • Proven relationship management skills with senior and executive level management, internal stakeholders, technical & operational groups as well as other business units, vendors and external customers • Ability to seek improvements in practices and processes, and to meet and exceed accountabilities • Proven ability to influence processes and results, and to manage change • High level analytical and problem solving skills with an ability to understand and translate technical information into plain language • Excellent leadership skills and extensive experience in managing difficult situations & issues, while keeping calm under pressure • Effectively communicate (oral/written) and liaise professionally with a wide variety of people, and experience in coaching & training staff in various technologies about processes & procedures • Good knowledge of technologies covering application, database, server, network and desktop administration • ITIL Service Management (V3) accredited, and trained in Kepner-Tregoe and Kepner-Fourie methodologies • Self-motivated, hardworking and results-orientated. I look forward to bringing my skills and experience to my next role, where I will endeavour to exceed the expectations of customers and stakeholders. I can certainly promise my complete enthusiasm and 100% commitment to my new role Specialties: Incident Management, Network Data Analysis, Problem Solving, Decision Making, Working Under Pressure, Alarm Management and Diagnosis, Leadership, Negotiation, Report Writing, Telecommunications, Adaptable to Changing Environments, Coaching and Mentoring.

David Blott

• 10+ years of major incident management experience in complex environments, providing incident mana...
Melbourne, Melbourne, Australia

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David Blott’s Email david.blott@nbnco.com.au

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David Blott’s Location Melbourne, Melbourne, Australia

David Blott’s Current Industry Nbn

David Blott’s Prior Industry Rxp Services | Anz | Department Of Justice Victoria | Ibm | Telstra

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Work Experience

Nbn

NOC Shift Manager

2016-03-01 00:00:00 - Present

Rxp Services

Senior Consultant – Incident Manager

2013-07-01 00:00:00 - 2016-03-01 00:00:00

Anz

Senior Global Incident Manager

2011-10-01 00:00:00 - 2013-07-01 00:00:00

Department Of Justice Victoria

Major Infrastructure Incident Manager

2010-05-01 00:00:00 - 2011-09-01 00:00:00

Ibm

Duty Manager - BHP Billiton Account

2009-09-01 00:00:00 - 2010-05-01 00:00:00

Telstra

Major Incident Manager

2005-11-01 00:00:00 - 2009-07-01 00:00:00

Skills

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Languages

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FAQ About David Blott

David Blott is located at
Melbourne, Melbourne, Australia

David Blott is a • 10+ years of major incident management experience in complex environments, providing incident management services within the ITIL framework. Services were provided to the NAB NextGen Personal Banking Origination Platform (PBOP) project, ANZ Bank (ITIL & CobiT), Department of Justice, IBM (BHP Billiton Account) and Telstra (multiple networks, NAB, Qantas, Westpac & Woolworths IT accounts) • Proven relationship management skills with senior and executive level management, internal stakeholders, technical & operational groups as well as other business units, vendors and external customers • Ability to seek improvements in practices and processes, and to meet and exceed accountabilities • Proven ability to influence processes and results, and to manage change • High level analytical and problem solving skills with an ability to understand and translate technical information into plain language • Excellent leadership skills and extensive experience in managing difficult situations & issues, while keeping calm under pressure • Effectively communicate (oral/written) and liaise professionally with a wide variety of people, and experience in coaching & training staff in various technologies about processes & procedures • Good knowledge of technologies covering application, database, server, network and desktop administration • ITIL Service Management (V3) accredited, and trained in Kepner-Tregoe and Kepner-Fourie methodologies • Self-motivated, hardworking and results-orientated. I look forward to bringing my skills and experience to my next role, where I will endeavour to exceed the expectations of customers and stakeholders. I can certainly promise my complete enthusiasm and 100% commitment to my new role Specialties: Incident Management, Network Data Analysis, Problem Solving, Decision Making, Working Under Pressure, Alarm Management and Diagnosis, Leadership, Negotiation, Report Writing, Telecommunications, Adaptable to Changing Environments, Coaching and Mentoring.