Daryl Mccall Email & Phone Number | Senior Call Center Manager with over 25 years of comprehensive leadership in contact center operations and military command. Proven record in strategic planning, operational excellence, and team development, with a strong focus on achieving organizational goals and enhancing customer satisfaction. Skilled in optimizing processes, implementing technology solutions, and driving continuous improvement initiatives to deliver superior service levels and operational efficiencies. Adept at leading diverse teams through change management and crisis response, leveraging military leadership experience to foster a culture of collaboration, resilience, and high-performance. Ready to bring extensive expertise and a results-driven approach to drive success. Organized and disciplined in managing centers, optimizing workflows, and seeking to leverage proven skills and industry knowledge to contribute to success and growth.

Daryl Mccall

Senior Call Center Manager with over 25 years of comprehensive leadership in contact center operatio...
Salt Lake City, Utah, United States

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Daryl Mccall’s Email dmccall@mettel.net

Daryl Mccall’s Phone Numbers

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Daryl Mccall’s Location Salt Lake City, Utah, United States

Daryl Mccall’s Current Industry Mettel

Daryl Mccall’s Prior Industry Henry Schein One | Texas Department Of State Health Services | Dexis | Us Army

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Federal Technical Account Manager | Professional Services

2022-01-01 00:00:00 - Present

Contact Center Supervisor

2021-01-01 00:00:00 - 2022-01-01 00:00:00

Senior Operations Manager (Contractor)

2020-01-01 00:00:00 - 2021-01-01 00:00:00

Contact Center Team Lead

2007-01-01 00:00:00 - 2019-01-01 00:00:00

Military Service

1987-04-01 00:00:00 - 2007-04-01 00:00:00

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Daryl Mccall is a Senior Call Center Manager with over 25 years of comprehensive leadership in contact center operations and military command. Proven record in strategic planning, operational excellence, and team development, with a strong focus on achieving organizational goals and enhancing customer satisfaction. Skilled in optimizing processes, implementing technology solutions, and driving continuous improvement initiatives to deliver superior service levels and operational efficiencies. Adept at leading diverse teams through change management and crisis response, leveraging military leadership experience to foster a culture of collaboration, resilience, and high-performance. Ready to bring extensive expertise and a results-driven approach to drive success. Organized and disciplined in managing centers, optimizing workflows, and seeking to leverage proven skills and industry knowledge to contribute to success and growth.