Darran Steele Email & Phone Number | Experienced Application Specialist Support Officer with a history of working in diverse environments such as the National Health Service, local government and defence. Previous extensive history in Aerospace, Systems Engineering, Management, Defence, and Aviation. Information technology professional with a BSc(Hons) Open from The Open University. Have previously been supporting vmware, MS exchange administration, active directory management, quest terminal services, MS-SQL and various applications for local government such as elections, waste management, Council Tax and Business Rates etc at 1st and 2nd line. Providing Technical Support to all service areas utilising ITIL based Service Desk tools for Incident and Change control. Experience of RPA Project working alongside EY with Blue Prism Developers automating processes at South Kesteven District Council. Involving Process Mapping/Capture to analyse where savings can be maximised with automation. Producing and reviewing associated process documentation and baseline templates and ensuring version control. Currently providing field engineering support for GP services covering Oxfordshire. Requiring excellent people interaction and the ability to manage own timescales in a very reactive environment. Providing support for all forms of IT hardware from ECG's, switches, printers, pc's etc and multiple software types bespoke to each GP environment there is a need to be very adaptive and to be able to learn systems on the fly as each environment is unique. Having to successfully respond to ad hoc requests for change control involving AD, DHCP, DNS and Group Policy issues. Liaising with 3rd party suppliers to arrange for warranty work and ability to diffuse very stressful situations by successfully setting and managing customer expectations. Excellent interpersonal skills and ability to work well in a team or as an individual.

Darran Steele

Experienced Application Specialist Support Officer with a history of working in diverse environmen...
Oxford, Oxford, United Kingdom

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Darran Steele’s Email darran.steele@scwcsu.nhs.uk

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Darran Steele’s Location Oxford, Oxford, United Kingdom

Darran Steele’s Current Industry Nhs South Central And West

Darran Steele’s Prior Industry Nhs | South Kesteven District Council | Raf

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Work Experience

Nhs South Central And West

Senior Desktop Technician

2023-07-01 00:00:00 - Present

Nhs

Desktop Support Engineer

2020-07-01 00:00:00 - 2023-07-01 00:00:00

South Kesteven District Council

Blue Prism Rpa Support

2019-07-01 00:00:00 - 2020-04-01 00:00:00

Raf

Avionics Engineer

1986-09-01 00:00:00 - 2008-09-01 00:00:00

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FAQ About Darran Steele

Darran Steele is located at
Oxford, Oxford, United Kingdom

Darran Steele is a Experienced Application Specialist Support Officer with a history of working in diverse environments such as the National Health Service, local government and defence. Previous extensive history in Aerospace, Systems Engineering, Management, Defence, and Aviation. Information technology professional with a BSc(Hons) Open from The Open University. Have previously been supporting vmware, MS exchange administration, active directory management, quest terminal services, MS-SQL and various applications for local government such as elections, waste management, Council Tax and Business Rates etc at 1st and 2nd line. Providing Technical Support to all service areas utilising ITIL based Service Desk tools for Incident and Change control. Experience of RPA Project working alongside EY with Blue Prism Developers automating processes at South Kesteven District Council. Involving Process Mapping/Capture to analyse where savings can be maximised with automation. Producing and reviewing associated process documentation and baseline templates and ensuring version control. Currently providing field engineering support for GP services covering Oxfordshire. Requiring excellent people interaction and the ability to manage own timescales in a very reactive environment. Providing support for all forms of IT hardware from ECG's, switches, printers, pc's etc and multiple software types bespoke to each GP environment there is a need to be very adaptive and to be able to learn systems on the fly as each environment is unique. Having to successfully respond to ad hoc requests for change control involving AD, DHCP, DNS and Group Policy issues. Liaising with 3rd party suppliers to arrange for warranty work and ability to diffuse very stressful situations by successfully setting and managing customer expectations. Excellent interpersonal skills and ability to work well in a team or as an individual.